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notes on AI agents that make phone calls for you.

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2 posts matching "venmo". clear

Venmo customer service number (855) 812-4430, and the menu path that reached a live representative in 4 minutes 57 seconds
Venmo customer service number: the menu path that reached a live person
We called Venmo twice. The first call got stuck at a prompt for the phone number on your Venmo account. The second took the dispute branch, said yes to the calling number check, and reached a live representative 4 minutes 57 seconds in. Here are both recordings, every key we pressed, and what the representative told us.
OCT 9 / Nick Khami
Time to a human at 34 companies, median 2:08 across 35 recorded calls
How long it takes to reach a human at 34 companies (we recorded every call)
We went back through every customer service call we've published, 55 calls to 34 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

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