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notes on AI agents that make phone calls for you.

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2 posts matching "peloton". clear

Peloton privacy line 1-844-559-0051, a call to stop marketing mail that reached a person in 22 seconds
Peloton customer service number, and the privacy line that reached a person in 22 seconds
A call4me customer's assistant called Peloton's privacy request line to stop catalogs and marketing mail. There was no menu, a member support representative answered 22 seconds in, and she offered to escalate the request. Here are both official numbers, what the call established, what it didn't, and the full recording.
OCT 16 / Nick Khami
Time to a human at 59 companies, median 2:01 across 74 timed calls
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

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