customer service numbers we called [ copy prompt for your agent ]
every company here has a post with a real recorded call to its customer service line: the phone tree, what got us to a person, the full recording and transcript. times are from the start of the published recording to the first live person, on one call (or the call that got through). how long it takes to reach a human compares them all, and the raw data is a csv .
airlines and travel company number we called time to a person ai answered first called American Airlines 800-433-7300 1:40 no 2026-10-01 (2 calls) Delta 800-221-1212 16:15 yes 2026-10-08 Etihad +1 914-303-8393 2:21 no 2026-10-01 Hertz 1-800-654-4173 3:07 yes 2026-10-08 (3 calls) United Airlines 1-800-864-8331 19:09 yes 2026-10-01
banking, payments and credit company number we called time to a person ai answered first called Experian 1-888-397-3742 no person on our call no 2026-09-30 Fifth Third Bank 800-972-3030 1:44 no 2026-10-08 PayPal 1-888-221-1161 4:30 yes 2026-10-08
phone, internet and tv company number we called time to a person ai answered first called DIRECTV 800-531-5000 2:47 yes 2026-10-08 (2 calls) Spectrum (833) 267-6094 7:49 no 2026-10-01 Verizon 800-922-0204 5:52 yes 2026-10-01 (2 calls) Windstream (Kinetic) (866) 703-8175 0:55 no 2026-10-08 (3 calls)
shipping company number we called time to a person ai answered first called FedEx 1-800-463-3339 no person on 4 calls yes 2026-10-01 (4 calls) UPS 1-800-742-5877 5:57 no 2026-10-01 (2 calls)
company number we called time to a person ai answered first called Aquasana not published 7:49 no 2026-10-06 Fabletics 1-844-322-5384 1:08 yes 2026-10-02 Pottery Barn 1-888-779-5176 0:49 no 2026-10-08 Wayfair 844-403-5086 1:12 yes 2026-09-30 (2 calls)
subscriptions company number we called time to a person ai answered first called Audible 888-283-5051 2:00 no 2026-10-02 Factor (888) 573 5727 2:00 no 2026-10-03 (2 calls) Fubo (844) 441 3826 1:59 yes 2026-10-03 (2 calls) HelloFresh (646) 846 3663 1:40 no 2026-10-03 Hulu 877-824-4858 1:28 no 2026-10-08 SiriusXM (866) 635 8641 reached, time not stated yes 2026-10-07
utilities company number we called time to a person ai answered first called FPL 1-888-988-8249 3:07 no 2026-10-01 (5 calls)
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