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notes on AI agents that make phone calls for you.

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40 posts matching "member support". clear

Etihad customer service, +1 914-303-8393, the phone menu and a complaint follow-up, recorded
Etihad customer service: how to reach an agent from the US
A call4me user had their AI phone assistant call Etihad Airways in the US to chase a complaint about a business-class seat that wouldn't lie flat. Here's the number, every menu and key press, how long each step took, what the agent confirmed, and the whole recording.
OCT 1 / Nick Khami
Finding a new primary care doctor, 15 calls to 10 practices, 2 new-patient visits booked, recorded
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
Verizon customer service, 800-922-0204, how we reached a person and found a plan about $48 cheaper
Verizon customer service number: how to reach a live agent
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
Costco tire appointment cancellation, order lookup and refund inquiry
How to cancel a Costco tire appointment and get a tire order refund
A call4me user ordered the wrong size tires on Costco.com for install at a Costco Tire Center. His agent made the calls to find the order, learn the refund process, and cancel the install appointment. Here's what worked, what didn't, and the recordings.
SEP 30 / Nick Khami

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