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6 posts matching "hospital bills". clear

How to negotiate a hospital bill, from recorded calls to three hospital billing offices
How to negotiate a hospital bill: what three billing offices told us
We called the billing lines at Cleveland Clinic, Advocate Health and an HCA hospital and asked about discounts, charity care, itemized bills and payment plans. All three put us through to a person. Here is what they said, the full recordings, and the federal rules behind it.
OCT 26 / Nick Khami
How to lower your Spectrum bill, $85 a month down to $55 on a recorded call
How to lower your Spectrum bill: what got $85 down to $55
A call4me user's Spectrum internet had crept up to $85 a month. Their AI assistant called Spectrum, got through to retention, and patched the user in for the offer: $55 a month for a year. Here is what worked, what to say, and how to do it without making the call yourself.
OCT 24 / Nick Khami
How to lower your Verizon bill, from recorded calls to 800-922-0204
How to lower your Verizon bill: what Verizon said on two recorded calls
On our family's Verizon account, a live agent priced a plan switch at about $48 a month less. Calling again with no account, Verizon's AI assistant listed three ways to cut a bill and wouldn't pass us to a person. Both calls, and what to say.
OCT 24 / Nick Khami
How to lower your Xfinity bill, from a recorded call to 1-800-XFINITY
How to lower your Xfinity bill: what the billing department told us
We called 1-800-XFINITY and asked how an existing customer can get a lower bill. After a stubborn voice assistant, a billing representative walked us through cheaper speeds, the $10 autopay discount, TV packages and a free mobile line. The route, the answers, and the full recording.
OCT 24 / Nick Khami
How to lower your AT&T bill, from a recorded call to 800-288-2020
How to lower your AT&T bill: the phrase that reaches a person
We called AT&T at 800-288-2020 and said "my bill is too high." A live representative answered 2 minutes in and listed the discounts and promotions AT&T offers. Here is the route, what was said, and the full recording.
OCT 24 / Nick Khami
How to lower your DIRECTV bill, from a recorded call to 800-531-5000
How to lower your DIRECTV bill: what a live rep told us
We called DIRECTV at 800-531-5000 and asked how an existing customer can get a lower bill. Its AI agent passed us to a live representative 2 minutes in. Here is what each of them said, the route to the person, and the full recording.
OCT 24 / Nick Khami

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