call4me blog
notes on AI agents that make phone calls for you.
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3 posts matching "traffic ticket". clear
Marina traffic court phone number, and how to pay a fine
A call4me customer's assistant called the Monterey County Superior Court traffic line in Marina to ask how a fine could be paid. Here is the phone tree, the 6 minute 54 second hold, what the clerk said about payments, and the full 13 minute recording.
OCT 16 / Nick Khami
ServiceOntario phone number: reaching a person about a suspended licence
A call4me customer's assistant called ServiceOntario twice about a suspended driver's licence and a licence plate that didn't renew, plus Toronto Court Services once in between. Here is the voice menu, what got through to a person, what the representatives would and wouldn't say, and all three recordings.
OCT 16 / Nick Khami
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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