call4me blog
notes on AI agents that make phone calls for you.
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2 posts matching "vivint billing". clear
Vivint customer service number: the billing line, and asking for a loyalty discount
A call4me customer's assistant called Vivint's support line to ask for a loyalty discount on a $43.64 a month plan. Here's the phone tree that reached a live billing person in 2 minutes 14 seconds, why the representative wouldn't apply anything without the verbal passcode, the $5 a month offer he mentioned, and the full recording.
OCT 16 / Nick Khami
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
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