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notes on AI agents that make phone calls for you.

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76 posts matching "att". clear

How to cancel HelloFresh before the next box, from a recorded customer care call
How to cancel HelloFresh: next box, deadline and a real call
We reached HelloFresh customer care to ask about cancellation, a box already in progress and missing cancel options. Hear the call and follow the official online route.
OCT 3 / Nick Khami
How to cancel an Audible membership, from a real call to Audible customer service
How to cancel Audible: 888-283-5051 and a real call
We called Audible's customer service line to ask exactly how cancelling works. Here is the phone tree with its keypad check, what happens to your credits and books, the 90 day pause, and the full 7 minute recording.
OCT 2 / Nick Khami
Book a follow-up appointment, then switch it to a Zoom visit, two calls recorded
How to book a follow-up appointment, then switch it to telehealth (2 recorded calls)
A call4me user had their AI phone assistant book a doctor's follow-up, then call back and turn it into a Zoom visit. Here are both recordings, what the office asked, and the exact words that worked.
OCT 1 / Nick Khami
Private dining for 10, five restaurant calls recorded
How much does a private dining room cost? We called 5 restaurants for a dinner for 10
Five Durham restaurant calls for a dinner for 10. Hear the recordings, compare room fees and food costs, and see which amounts remain unconfirmed.
OCT 1 / Nick Khami
Grok connectors and MCP servers, with phone calls as the worked example
Grok MCP and Grok Bot MCP: add phone calling tools
Set up custom tools on grok.com, in Grok Bot or through the xAI API. Then hear our actual Grok Bot restaurant call, including the partial answer and the menu problem.
OCT 1 / Nick Khami
Meta Muse AI agent connectors, with phone calls as the worked example
Muse MCP: connect Meta Muse to phone calling tools
Connect Meta Muse to a phone calling service through a custom connector. Includes our tested setup, successful reuse in a fresh conversation and a recorded library inquiry.
OCT 1 / Nick Khami
Etihad customer service, +1 914-303-8393, the phone menu and a complaint follow-up, recorded
Etihad customer service: the US number and phone menu
A call4me user had their AI phone assistant call Etihad Airways in the US to chase a complaint about a business-class seat that wouldn't lie flat. Here's the number, every menu and key press, how long each step took, what the agent confirmed, and the whole recording.
OCT 1 / Nick Khami
Finding a new primary care doctor, 15 calls to 10 practices, 2 new-patient visits booked, recorded
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
UPS phone number 1-800-742-5877, two calls to UPS customer service, recorded
UPS phone number: how we reached a person
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
Verizon customer service, 800-922-0204, how we reached a person and found a plan about $48 cheaper
Verizon customer service number: how we reached a person
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
FedEx customer service number 1-800-463-3339, how we reached a person when FedEx called us back
FedEx customer service number: how we got a callback
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
Need dress shoes today, 3 DC stores called, 1 pair on hold by 11 am
Need dress shoes today? Our AI called 3 DC stores and got a pair on hold by 11 am
A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
OCT 1 / Nick Khami

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