call4me blog
notes on AI agents that make phone calls for you.
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70 posts matching "phone order". clear
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
UPS phone number: how to reach a person to change a delivery
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
Verizon customer service number: how to reach a live agent
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
FedEx customer service number: how to get a live agent to call you back
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
How to change a United flight by phone, and what the change fee is
We called United reservations to ask how changing a flight works and what it costs. Here is the phone tree, the three words that got us to a person, what the agent said about Economy, Basic Economy and same-day changes, where united.com says something different, and the recording.
OCT 1 / Nick Khami
Need dress shoes today? How to find your size and get a pair held
A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
OCT 1 / Nick Khami
Experian credit freeze by phone: what happens when you call
We called Experian’s freeze line 15 times in one afternoon. Here are the routes we tried and a 9 minute recording of the call that got furthest.
SEP 30 / Nick Khami
Wayfair customer service: start a return and check shipping costs
We called Wayfair twice in one evening to ask how returning a big item works and who pays to ship it back. Here's the phone path to a person, what the agents said, and both recordings.
SEP 30 / Nick Khami
OpenAI realtime voices on a real phone call: marin vs cedar vs gleam vs meridian
Hear marin, cedar, gleam and meridian in five languages, then inspect repeated calls captured at the receiving end. We test dates, times, reference codes and corrections, with the recordings and transcription disagreements included.
SEP 30 / Nick Khami
Prepare a supplier quote request with Meta Muse: a draft brief and published prices
A draft brief and three published box prices. No supplier calls or Muse execution were completed for this example.
OCT 5 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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