call4me blog
notes on AI agents that make phone calls for you.
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74 posts matching "ssa". clear
Etihad customer service: the US number and phone menu
A call4me user had their AI phone assistant call Etihad Airways in the US to chase a complaint about a business-class seat that wouldn't lie flat. Here's the number, every menu and key press, how long each step took, what the agent confirmed, and the whole recording.
OCT 1 / Nick Khami
How much does a lawyer consultation cost? We called 4 law firms and booked one for $300
A call4me user had their AI phone assistant call four Michigan law firms to book a consultation about software and internet law. One firm quoted $400, agreed to $300 for 30 minutes, and booked it. Here's what the firm asked, the recordings, and what our caller got wrong at the other three.
OCT 1 / Nick Khami
American Airlines flight credit: what it takes to use one by phone, from two recorded calls
A call4me user's aa.com checkout wouldn't take their flight credit, so their AI phone assistant called American Airlines reservations twice to apply it to a held trip. Here's who has to be on the line, why the credit was worth less than the full ticket, both recordings, and what to have ready.
OCT 1 / Nick Khami
Adderall shortage: we called 10 South Florida pharmacies, and every one that answered was out
A call4me user with a prescription for Adderall 30 mg had their AI phone assistant call 10 pharmacies in Miami-Dade and Broward on one morning. Five answered the question, and all five said no. Here's what each one said, all 11 recordings, and what to do next.
OCT 1 / Nick Khami
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
USAA phone number: how to reach a person, and who can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami
UPS phone number: how we reached a person
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
Verizon customer service number: how we reached a person
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
FedEx customer service number: how we got a callback
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
United Airlines customer service: how to reach a person, and the change flight rules
We called United reservations to ask how changing a flight works and what it costs. Here is the phone tree, the three words that got us to a person, what the agent said about Economy, Basic Economy and same-day changes, where united.com says something different, and the recording.
OCT 1 / Nick Khami
Need dress shoes today? Our AI called 3 DC stores and got a pair on hold by 11 am
A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
OCT 1 / Nick Khami
Spectrum retention: what to say, and $85 cut to $55
A call4me user's Spectrum internet bill had climbed to $85 a month. Their AI phone assistant called Spectrum, said "cancel" to get routed to retention, sat through the hold, and got the user patched in. Spectrum offered $55 a month for a year. Here's the phone tree, the recording, both offers, and the free technician tip the rep gave.
OCT 1 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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