your AI agent makes phone calls for you
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notes on AI agents that make phone calls for you.

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2 posts matching "hertz". clear

Hertz customer service number 1-800-654-4173 for past rentals, and how we reached a live person
Hertz customer service number: how to get past the virtual assistant to a person
We called Hertz three times. On the past rentals line, a virtual assistant named Haley answers first. One call reached a live representative after six requests. One call ended when Haley hung up on us. Here are all three recordings, the exact prompts, and what the person told us.
OCT 8 · Nick Khami
Time to a human at 30 companies, median 2 minutes across 31 recorded calls
How long it takes to reach a human at 30 companies (we recorded every call)
We went back through every customer service call we've published, 49 calls to 30 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 · Nick Khami

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