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notes on AI agents that make phone calls for you.

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2 posts matching "lyft". clear

Lyft 855-865-9553, what happens when you call: a recording that sends you to the Lyft app
Lyft customer service number: what happens when you call
Lyft doesn't publish a general customer service number. We called the two phone numbers Lyft's own website lists, and both played the same 29 second recording sending us to the app, then hung up. Here's what it says, what Lyft's help pages say instead, and both recordings.
OCT 22 / Nick Khami
Time to a human at 64 companies, median 1:59 across 73 timed calls
How long it takes to reach a human at 64 companies (we recorded every call)
We went back through 107 customer service calls we've published to 64 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

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