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4 posts matching "roku". clear

Roku customer service 816-272-8106, where a live agent answered in 1 minute 25 seconds
Roku customer service number: reaching a live person, and avoiding fake Roku numbers
We called the US support number on Roku's own website with general questions for this guide. A live agent answered 1 minute 25 seconds in. Here's the phone menu, what he said about hours, activation fees and cancelling subscriptions, and the full 6 minute recording.
OCT 29 / Nick Khami
How to cancel SiriusXM, let your AI agent prepare the cancellation task
How to cancel SiriusXM: online, by phone or through Apple, Google Play or Roku
Cancel through whoever bills you. Here are SiriusXM's official routes, what a representative confirmed on our call, and a prompt for your AI agent.
OCT 7 / Nick Khami
Time to a human at 81 companies, median 2:05 across 97 timed calls
How long it takes to reach a human at 81 companies (we recorded every call)
We went back through 142 customer service calls we've published to 81 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
How to cancel Fubo online or by phone, from two recorded support calls
How to cancel Fubo: we got past its AI to a human
We called Fubo twice to ask how cancellation works. Here are the website steps, the route past its automated assistant, and what a human told us about verification and billing.
OCT 3 / Nick Khami

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