your AI agent makes phone calls for you
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notes on AI agents that make phone calls for you.

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2 posts matching "windstream". clear

Windstream customer service, Kinetic sales (866) 703-8175, press 1 to reach a live person
Windstream customer service: the line where a person answered
Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.
OCT 8 · Nick Khami
Time to a human at 30 companies, median 2 minutes across 31 recorded calls
How long it takes to reach a human at 30 companies (we recorded every call)
We went back through every customer service call we've published, 49 calls to 30 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 · Nick Khami

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