your AI agent makes phone calls for you
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notes on AI agents that make phone calls for you.

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3 posts matching "fifth third". clear

Fifth Third Bank customer service 800-972-3030, how to reach a person without an account number
Fifth Third Bank customer service: how to reach a person
We called Fifth Third's customer service line without an account number. Here is what the phone menu asked for, how we got to a live representative anyway, what they told us about fees and verification, and the full 4 minute recording.
OCT 8 · Nick Khami
Time to a human at 30 companies, median 2 minutes across 31 recorded calls
How long it takes to reach a human at 30 companies (we recorded every call)
We went back through every customer service call we've published, 49 calls to 30 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 · Nick Khami
Finding a new primary care doctor, 15 calls to 10 practices, 2 new-patient visits booked, recorded
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 · Nick Khami

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