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notes on AI agents that make phone calls for you.

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2 posts matching "priceline". clear

Priceline customer service number 1-877-477-5807, and how we reached a live person
Priceline customer service: how to reach a person at 1-877-477-5807
We called Priceline's customer service number with no booking. An automated assistant, then a trip number menu, then a 22 minute hold. Here is every prompt, what the representative said about changes, cancellations and non-refundable refunds, and the full 26 minute recording.
OCT 9 / Nick Khami
Time to a human at 34 companies, median 2:08 across 35 recorded calls
How long it takes to reach a human at 34 companies (we recorded every call)
We went back through every customer service call we've published, 55 calls to 34 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

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