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notes on AI agents that make phone calls for you.
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2 posts matching "uber". clear
Uber customer service number: what happens when you call
Uber says it doesn't offer a customer service number for riders, but its help center does list a premium support line. We called it and a second rider line on Uber's site. Neither got us to a person. Here's what each one says, what Uber's help pages say instead, and the recording.
OCT 22 / Nick Khami
How long it takes to reach a human at 64 companies (we recorded every call)
We went back through 107 customer service calls we've published to 64 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
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