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notes on AI agents that make phone calls for you.

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43 posts matching "SEV Skin". clear

Wells Fargo 1-800-869-3557, how to reach a person without an account number
Wells Fargo customer service: how to reach a person without an account number
We called Wells Fargo's general banking line without a card or account number to see if a person would pick up. Here is the phone tree, the words that got us through, what the representative told us, and the full 5 minute recording.
OCT 16 / Nick Khami
JetBlue 1-800-538-2583, a crew member on the line in 1 minute 27 seconds
JetBlue customer service: how to reach a person
We called 1-800-JETBLUE with general questions and no booking. We skipped the birthday prompt, said \"booking a flight\", and a crew member answered 1 minute 27 seconds in. Here is the phone tree, what we were told about callbacks, hours and cancelled flights, and the full 6 minute recording.
OCT 16 / Nick Khami
Airbnb customer service number 1-844-234-2500, how to reach a live person
Airbnb customer service number: how to reach a live person
We called Airbnb's support line twice with general questions for this guide. Here are the key presses that got us to a person, what the representative said about last minute host cancellations and refunds, and the full recordings.
OCT 16 / Nick Khami
A Mastra agent loads call4me tools through MCPClient, places a phone call after approval, and reports the outcome
How to make phone calls from a Mastra agent with MCP
We connected a Mastra agent to call4me with MCPClient, made it ask before dialing, and had it call Fabletics customer service. Here is the script, the one schema setting OpenAI models need, and what the call actually got.
OCT 16 / Nick Khami
The Cline CLI loads the call4me MCP server, places a phone call, and reports the outcome
How to make phone calls from Cline with an MCP server
We gave the Cline CLI call4me as a remote MCP server, ran it headless, and had it call UPS customer service. Here is the setup that keeps the API key out of Cline's settings, the two things that stop a headless run partway through a call, and what the call actually got.
OCT 16 / Nick Khami
Amazon 1-888-280-4331, how to get past the AI assistant to a person at Amazon customer service
Amazon customer service number: get past the AI to a person
We called Amazon's customer service line with general questions and no account. Here is how we got past the AI assistant's verification texts to a live person, what she said about callbacks and refunds, and the full 7 minute recording.
OCT 13 / Nick Khami
Goose loads the call4me MCP extension, places a phone call, and reports the outcome
How to make phone calls from Goose with an MCP extension
We added call4me to Goose as a remote MCP extension, ran it headless with goose run, and had it call Amazon customer service. Here is the config.yaml that keeps the API key out of the file, the permission mode headless runs need, and what the call actually got.
OCT 13 / Nick Khami
USPS 1-800-275-8777, how to talk to a real person at USPS customer service
USPS phone number: how to talk to a real person at USPS
We called 1-800-ASK-USPS with general questions for this guide. Here is the voice menu that took 7 minutes to get through, the step that finally reached an agent, what the representative said about delivery times, missing mail, Hold Mail and scam texts, and the full 16 minute recording.
OCT 13 / Nick Khami
Southwest Airlines 1-800-435-9792, what happens when you call 1-800-I-FLY-SWA
Southwest Airlines phone number: how to reach a live agent
We called Southwest's general questions line, 1-800-I-FLY-SWA, for this guide. Saying \"representative\" put us on hold, and a live reservations agent answered 4 minutes 10 seconds in. She wouldn't take general questions. Here is the route, the full recording, and where Southwest answers them in writing.
OCT 13 / Nick Khami
Joe's dress shoe search, three stores called and one pair set aside for pickup
How Joe got dress shoes held for same day pickup before a gala
Six calls to three DC stores ended with black Stacy Adams loafers set aside at Men's Wearhouse for pickup that day.
OCT 9 / Nick Khami
PayPal customer service number 1-888-221-1161, how we got past the AI assistant to a person
PayPal customer service number: past the AI to a person
We called PayPal's customer service line without logging in. Here is how the AI assistant handled us, the menu that ended in a transfer, what the representative said about disputes, holds and verification, and the full 8 minute recording.
OCT 8 / Nick Khami
Time to a human at 59 companies, median 2:01 across 74 timed calls
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

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