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57 posts matching "confirm a reservation". clear

Boss Frog's Maalaea, a same-day Molokini snorkel trip checked by phone
Check a same-day Molokini snorkel trip with Boss Frog's Maalaea
Three real Saturday morning calls checked the Malolo afternoon snorkel trip, the daily snorkel report and a second Molokini operator for two adults.
OCT 16 / Nick Khami
The Base Glamping Yugawara 0465-20-8112, luggage sent ahead by takkyubin is accepted
How to send luggage ahead to The Base Glamping Yugawara by takkyubin
A call4me customer's assistant called in Japanese to ask whether it could ship luggage to the property before check-in and back out at check-out. Both answers were yes. A second call checked the same thing with a hotel in Osaka.
OCT 16 / Nick Khami
M Hansik Durham private dining, a $350 room fee for a company dinner of 12 to 14, with Vin Rouge compared
Book the M Hansik Durham private dining room: the $350 fee and $1,000 deposit
Three recorded calls for a Durham company dinner of 12 to 14: M Hansik's enclosed private room and how to book it, plus Vin Rouge's covered, heated garden. What each restaurant said, and what still has to come in writing.
OCT 16 / Nick Khami
Palmeri in Brentwood, Los Angeles: wine room for 8 at $135 a person plus a $250 room fee
How to get a private dining quote at Palmeri in Brentwood
Two real calls to Palmeri Ristorante in Brentwood, one in English and one in Italian, priced a private dinner for 8 in the wine room. The quotes differed, and nothing was booked.
OCT 16 / Nick Khami
Café Demi Teaneck (551) 501-2865, a dairy-free cake held, paid by phone and picked up by courier
Order a dairy-free cake from Café Demi Teaneck by phone
Two real calls to Café Demi in Teaneck held a dairy-free Pecan Maple cake, then paid for two by card and set up a same day Uber courier pickup.
OCT 16 / Nick Khami
Air Serbia customer service +1 718-725-8642, a person after 13 to 25 minutes on hold
Air Serbia customer service number: reaching an agent from the US to change a seat
A call4me customer's assistant called Air Serbia's US number four times about one seat on a Belgrade to New York flight. A person answered every time, after 13 to 25 minutes on hold. Here's the phone tree, what the agents said about seats, check-in and verification, and all four recordings.
OCT 16 / Nick Khami
Virgin Hotels New York City parking, valet at $80 a sedan and $90 an SUV per 24 hours
Virgin Hotels New York City parking: valet prices and rules from two real calls
Two calls to the hotel's guest services line asked about valet at 1227 Broadway: the 24 hour rate, in and out, oversized vehicles, where to pull up, how much notice to give, and whether a Tesla Model Y counts as a sedan.
OCT 16 / Nick Khami
Moxy St. Petersburg Downtown, no connecting rooms, two rooms noted to be close
Can you get connecting rooms at Moxy St. Petersburg Downtown?
A real call asked the Moxy St. Pete front desk to make two booked queen rooms connecting. Staff said the hotel doesn't offer connecting rooms, and agreed to keep the two rooms close.
OCT 16 / Nick Khami
The Capital Grille Wall Street private dining, (212) 374-1811, the Astor Room offered for 8 with a $1,500 required spend
Get a Capital Grille Wall Street private dining quote: the Astor Room for 8
A real call asked The Capital Grille Wall Street about a private business dinner for 8. The manager offered the Astor Room in the antique banking vault with a $1,500 required spend. Here is the recording, plus what Patsy's and Shun Lee Palace said for the same search.
OCT 16 / Nick Khami
Sassafraz in Toronto, the Bellair private room, a C$2,200 minimum and five recorded venue calls
Sassafraz private dining in Toronto: pricing the Bellair room for 12 to 14
A real call asked Sassafraz in Yorkville about a private dinner for 12 to 14. The date was taken, but staff named the room, the minimum and an all in per person estimate. Four other Toronto venues were called for the same night.
OCT 16 / Nick Khami
Paradox Hotel Vancouver (236) 900-6001, a room upgrade fee and a romantic setup
Call Paradox Hotel Vancouver about a room upgrade fee and a romantic setup
A real call to the Paradox Hotel Vancouver front desk asked whether there was any flexibility on a room upgrade fee and whether a romantic room setup would follow the guest to the new room.
OCT 16 / Nick Khami
JetBlue 1-800-538-2583, a crew member on the line in 1 minute 27 seconds
JetBlue customer service: how to reach a person
We called 1-800-JETBLUE with general questions and no booking. We skipped the birthday prompt, said \"booking a flight\", and a crew member answered 1 minute 27 seconds in. Here is the phone tree, what we were told about callbacks, hours and cancelled flights, and the full 6 minute recording.
OCT 16 / Nick Khami

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