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notes on AI agents that make phone calls for you.
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69 posts matching "peo". clear
GEICO customer service: the words that reach a person
We called GEICO twice. An AI-assisted voice menu answers first. Asking for a representative got us looped and dropped. Saying \"get a new policy\", then \"auto\", got a licensed agent on the line 2 minutes 35 seconds in. Here are both recordings, the exact prompts, and what the agent told us.
OCT 9 / Nick Khami
Hulu customer service number: reach a person, cancel Hulu
We called Hulu support to ask how cancelling works. Here is where Hulu lists its number, the phone menu, what a live representative said about cancelling, refunds and pausing, and the full 3 minute recording.
OCT 8 / Nick Khami
How to reach a person at Windstream customer service (now Kinetic)
Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.
OCT 8 / Nick Khami
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
Bland AI alternatives for personal assistant phone calls
Choose call4me for calls that belong in your existing assistant's task. Compare the question loop, joining a call, scheduling, and actual recorded outcomes with Bland's broader platform.
OCT 7 / Nick Khami
How to find a gym with a sauna near you that lets guests in
Confirm guest access and which rooms a day pass includes before you go. Our Reston YMCA call confirmed a $30 guest option with dry sauna and steam room access.
OCT 7 / Nick Khami
Costco eye exam cost: let your AI agent get local quotes
Let your existing AI assistant call nearby Costco optometrists and bring back a price comparison. Hear the real call that returned a $99 glasses exam quote.
OCT 6 / Nick Khami
How to make a restaurant reservation by phone, or have your AI assistant call
A real restaurant call confirmed a table for four on Thursday, October 8 at 7:30 PM. Cancellation terms were not discussed.
OCT 6 / Nick Khami
Set up a Grok Bot skill for restaurant phone calls: a draft method
Download a draft restaurant inquiry method, with documented saving controls and checks for fresh inputs and call evidence.
OCT 5 / Nick Khami
Grok Bot vs Meta Muse: set up each to make phone calls, with tested results
How our Grok restaurant call and Muse library call connected, returned results and left questions unanswered.
OCT 5 / Nick Khami
Does Les Schwab do oil changes? How to check your store and price
Let the assistant you already use ask your store about service, price and availability. A real customer call got a $100 to $110 combined quote and a walk in plan.
OCT 5 / Nick Khami
How to make phone calls from Claude Code with MCP
Give the Claude Code session you already use a phone. We connected a real account, checked its balance, and asked Claude to call a restaurant during private dining research. Here is the setup, the actual tool sequence, and what the voicemail did and did not answer.
OCT 3 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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