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43 posts matching "mobile service". clear
Straight Talk customer service number: our recorded route
Call 1 877 430 2355 for Straight Talk customer service. Its digital assistant repeatedly requested a phone number or IMEI before our general inquiry reached a person in Sales. Hear the complete call.
NOV 2 / Nick Khami
StubHub customer service number: what our call found
We called 1 866 788 2482. A recording directed us to StubHub Help and the mobile app. Here is the call, where current contact options live, and what buyers and sellers should prepare.
NOV 2 / Nick Khami
How to lower your Xfinity bill: what the billing department told us
We called 1-800-XFINITY and asked how an existing customer can get a lower bill. After a stubborn voice assistant, a billing representative walked us through cheaper speeds, the $10 autopay discount, TV packages and a free mobile line. The route, the answers, and the full recording.
OCT 24 / Nick Khami
T-Mobile customer service number: not 24 hours, and how to reach a live person
We called T-Mobile customer service with general questions and no account. Here is the exact menu route that got us to a live representative in 1 minute 49 seconds with no hold music, what the rep said about hours and billing credits, and the full 3 minute recording. Plus three recorded T-Mobile Home Internet calls by a call4me customer's assistant: the no-PIN router code check that fixed a login.
OCT 13 / Nick Khami
Mediacom customer service number: how we reached a person
Call 1 855 633 4226 for Mediacom customer service. Our November 2 call reached a person in about 1 minute 44 seconds after the voice menu asked which service we needed.
NOV 2 / Nick Khami
Vivid Seats customer service number: what our call found
We called 1 866 848 8499. The existing order menu asked for an order number or the phone number on the order. Hear the call and see where to find help if you have neither.
NOV 2 / Nick Khami
How to lower your AT&T bill: the phrase that reaches a person
We called AT&T at 800-288-2020 and said "my bill is too high." A live representative answered 2 minutes in and listed the discounts and promotions AT&T offers. Here is the route, what was said, and the full recording.
OCT 24 / Nick Khami
NY Tolls by Mail phone number: check for unpaid bills with just a plate
A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.
OCT 16 / Nick Khami
How to get an AAA tow reimbursement from AAA Northeast, from a real call
A call4me customer paid for a tow out of pocket and wanted AAA to pay it back. Their assistant called AAA Northeast's reimbursement line, reached a person in 1 minute 8 seconds. Two days earlier it had called the tow company twice to get the receipt in the right name. Here is what each call settled, what it didn't, and all three recordings.
OCT 16 / Nick Khami
MetLife Pet Insurance phone number: how to change your email or address
A call4me customer's assistant called MetLife Pet Insurance to get back into a locked out online account and move a policy to a new address. Press 4, wait about 80 seconds, and a person answers. Here is the phone tree, what customer service and a licensed agent changed, the new premium, and the full 14 minute recording.
OCT 16 / Nick Khami
Vivint customer service number: the billing line, and asking for a loyalty discount
A call4me customer's assistant called Vivint's support line to ask for a loyalty discount on a $43.64 a month plan. Here's the phone tree that reached a live billing person in 2 minutes 14 seconds, why the representative wouldn't apply anything without the verbal passcode, the $5 a month offer he mentioned, and the full recording.
OCT 16 / Nick Khami
Bank of America customer service: how to reach a person without an account number
We called Bank of America's main number without a card or account number to see if a person would pick up. Here is the phone tree, the phrase that got us through, what the representative told us, and the full 5 minute recording.
OCT 16 / Nick Khami
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