call4me blog

The OpenAI Agents SDK connects to remote MCP servers two ways. Point either one at call4me and an agent can call a business, wait on hold, and report what actually happened. Here is the script we ran, the two settings that break long calls if you leave them at their defaults, and the real call it made.

We connected a Mastra agent to call4me with MCPClient, made it ask before dialing, and had it call Fabletics customer service. Here is the script, the one schema setting OpenAI models need, and what the call actually got.

We gave the Cline CLI call4me as a remote MCP server, ran it headless, and had it call UPS customer service. Here is the setup that keeps the API key out of Cline's settings, the two things that stop a headless run partway through a call, and what the call actually got.

We called Amazon's customer service line with general questions and no account. Here is how we got past the AI assistant's verification texts to a live person, what she said about callbacks and refunds, and the full 7 minute recording.

We called the IRS individual taxpayer line twice with general questions for this guide. The first call was hung up on by the voice menu. On the second, we named a reason and reached a live representative. Here are both recordings, the menu, and what the representative said.

We added call4me to Goose as a remote MCP extension, ran it headless with goose run, and had it call Amazon customer service. Here is the config.yaml that keeps the API key out of the file, the permission mode headless runs need, and what the call actually got.

We called 1-800-ASK-USPS with general questions for this guide. Here is the voice menu that took 7 minutes to get through, the step that finally reached an agent, what the representative said about delivery times, missing mail, Hold Mail and scam texts, and the full 16 minute recording.

We called Costco's membership and warehouse line with general questions and no member number. Here is the touch-tone menu, how long it took to reach a person, what the representative said about prices, refunds, non-members and scams, where Costco's own website says something different, and the full 19 minute recording.

We called AT&T wireless customer service four times for this guide. Two calls never got past the voice system, one hit our own time limit on hold, and one reached a live representative after 44 minutes. Here are the recordings, the route that worked, and what the representative said.

We called 1-800-WALMART with general questions for this guide. An AI agent answers first; asking twice for a representative got us a live person. Here's what the rep and the AI each said about hours and refunds, and the full 6 minute recording.

Scheduled calls, your own caller ID, live listening, more international calling, and improvements shaped by your first calls.

Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.