your AI agent makes phone calls for you

call4me blog

notes on AI agents that make phone calls for you.

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Costco return policy, late and no-receipt returns, from a recorded call
Costco return policy: returning late or without a receipt, from a real call
Costco's own return policy page, quoted, plus a recorded call to Costco customer service asking what happens past the 90 day electronics window, how a purchase is found without a receipt, and how the refund comes back.
OCT 24 / Nick Khami
How to lower your DIRECTV bill, from a recorded call to 800-531-5000
How to lower your DIRECTV bill: what a live rep told us
We called DIRECTV at 800-531-5000 and asked how an existing customer can get a lower bill. Its AI agent passed us to a live representative 2 minutes in. Here is what each of them said, the route to the person, and the full recording.
OCT 24 / Nick Khami
How to lower your AT&T bill, from a recorded call to 800-288-2020
How to lower your AT&T bill: the phrase that reaches a person
We called AT&T at 800-288-2020 and said "my bill is too high." A live representative answered 2 minutes in and listed the discounts and promotions AT&T offers. Here is the route, what was said, and the full recording.
OCT 24 / Nick Khami
How to lower your Xfinity bill, from a recorded call to 1-800-XFINITY
How to lower your Xfinity bill: what the billing department told us
We called 1-800-XFINITY and asked how an existing customer can get a lower bill. After a stubborn voice assistant, a billing representative walked us through cheaper speeds, the $10 autopay discount, TV packages and a free mobile line. The route, the answers, and the full recording.
OCT 24 / Nick Khami
How to lower your Verizon bill, from recorded calls to 800-922-0204
How to lower your Verizon bill: what Verizon said on two recorded calls
On our family's Verizon account, a live agent priced a plan switch at about $48 a month less. Calling again with no account, Verizon's AI assistant listed three ways to cut a bill and wouldn't pass us to a person. Both calls, and what to say.
OCT 24 / Nick Khami
How to lower your Spectrum bill, $85 a month down to $55 on a recorded call
How to lower your Spectrum bill: what got $85 down to $55
A call4me user's Spectrum internet had crept up to $85 a month. Their AI assistant called Spectrum, got through to retention, and patched the user in for the offer: $55 a month for a year. Here is what worked, what to say, and how to do it without making the call yourself.
OCT 24 / Nick Khami
Dell customer service: the sales line 1-877-275-3355 reached a person in 4 minutes 38 seconds
How to reach a person at Dell customer service
We called Dell three times for this guide. Its customer service number twice ended at an AI assistant that hung up. Dell's sales line got us to a person in 4 minutes 38 seconds, who transferred us to customer care. Here's the path, what customer care said, and all three recordings.
OCT 22 / Nick Khami
Uber 1-800-314-2308, what happens when you call: it asks for the phone number on your Uber account
Uber customer service number: what happens when you call
Uber says it doesn't offer a customer service number for riders, but its help center does list a premium support line. We called it and a second rider line on Uber's site. Neither got us to a person. Here's what each one says, what Uber's help pages say instead, and the recording.
OCT 22 / Nick Khami
Lyft 855-865-9553, what happens when you call: a recording that sends you to the Lyft app
Lyft customer service number: what happens when you call
Lyft doesn't publish a general customer service number. We called the two phone numbers Lyft's own website lists, and both played the same 29 second recording sending us to the app, then hung up. Here's what it says, what Lyft's help pages say instead, and both recordings.
OCT 22 / Nick Khami
Instacart customer service 1-888-246-7822, and the two key presses that reached a live agent in 24 seconds
Instacart customer service number: reaching a live person
We called Instacart's customer support line with general questions for this guide. Two key presses got us to a live agent 24 seconds in. Here's the phone tree, what the agent said about hours, refunds for missing items and cancelling Instacart+, and the full 5 minute recording.
OCT 22 / Nick Khami
Coinbase customer service number 1-888-908-7930, and what happened when we called it
Coinbase customer service number: what happens when you call
We called both of the US phone numbers Coinbase publishes for this guide. Each time, a recording said phone support is unavailable and hung up about 11 seconds in. Here's what we heard, what Coinbase's own pages say about scam numbers, and the recording.
OCT 22 / Nick Khami
Chime customer service (844) 244-6363, and the path that reached a live representative in 1 minute 21 seconds
How to reach a live person at Chime customer service
We called Chime's Member Services line with general questions for this guide. Two key presses got us to a live representative 1 minute 21 seconds in. Here's the phone tree, what the representative said about hours, callbacks, disputes and lost cards, and the full 5 minute recording.
OCT 22 / Nick Khami

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