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notes on AI agents that make phone calls for you.

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62 posts matching "chatgpt". clear

Finding a new primary care doctor, 15 calls to 10 practices, 2 new-patient visits booked, recorded
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
USAA 800-531-8722, how to reach a person and who can join
USAA phone number: how to reach a person, and who can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami
UPS phone number 1-800-742-5877, two calls to UPS customer service, recorded
UPS phone number: how we reached a person
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
Verizon customer service, 800-922-0204, how we reached a person and found a plan about $48 cheaper
Verizon customer service number: how we reached a person
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
FPL phone number 1-888-988-8249, how we reached a person at Florida Power & Light
FPL phone number: how we reached a person at FPL
We called FPL customer service five times to ask how starting electric service works for someone new to FPL. Four calls stayed in the voice menu. On the fifth, one route got us to an agent, who told us what you need, how fast service is connected, and how the deposit is decided. All five recordings, the exact route, and the phone tree.
OCT 1 / Nick Khami
FedEx customer service number 1-800-463-3339, how we reached a person when FedEx called us back
FedEx customer service number: how we got a callback
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
United 1-800-864-8331, how to change a flight and what it costs
United Airlines customer service: how to reach a person, and the change flight rules
We called United reservations to ask how changing a flight works and what it costs. Here is the phone tree, the three words that got us to a person, what the agent said about Economy, Basic Economy and same-day changes, where united.com says something different, and the recording.
OCT 1 / Nick Khami
UnitedHealthcare phone number, 1-888-585-0631 and press 1 to reach a licensed agent
UnitedHealthcare phone number: which one to call
Most people searching for a UnitedHealthcare phone number are members, and for members the right number is on the ID card. Here are UnitedHealthcare's other numbers by plan type, all from uhc.com, and a recorded call to the individual and family line, where pressing 1 got a licensed agent on the line about 25 seconds later.
OCT 1 / Nick Khami
Need dress shoes today, 3 DC stores called, 1 pair on hold by 11 am
Need dress shoes today? Our AI called 3 DC stores and got a pair on hold by 11 am
A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
OCT 1 / Nick Khami
Spectrum retention department, $85 a month down to $55
Spectrum retention: what to say, and $85 cut to $55
A call4me user's Spectrum internet bill had climbed to $85 a month. Their AI phone assistant called Spectrum, said "cancel" to get routed to retention, sat through the hold, and got the user patched in. Spectrum offered $55 a month for a year. Here's the phone tree, the recording, both offers, and the free technician tip the rep gave.
OCT 1 / Nick Khami
Experian 1-888-397-3742, what happens when you call to freeze your credit
Experian phone number: what happens when you call
We called Experian’s freeze line 15 times in one afternoon. Here are the routes we tried and a 9 minute recording of the call that got furthest.
SEP 30 / Nick Khami
An AI assistant reschedules a dentist appointment in a 2 minute call
Have your AI assistant reschedule a dentist appointment (a real 2 minute call)
A call4me user had his AI assistant call his dentist and move an appointment. Hear the full recording, copy a prompt for your own appointment, and see what the office needed.
SEP 30 / Nick Khami

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