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11 posts matching "credit cards". clear

Capital One customer service 1-877-383-4802, and the path that reached a live representative in 1 minute 22 seconds
Capital One customer service: the number, and the path to a person
We called Capital One's general customer service number with questions for this guide. Two spoken answers got us to a live representative 1 minute 22 seconds in. Here's the phone tree, what the representative said about hours, callbacks and disputes, and the full 6 minute recording.
OCT 16 / Nick Khami
Home Depot 1-800-430-3376, how to talk to a real person at Home Depot customer service
Home Depot customer service number: how to talk to a real person
We called The Home Depot twice with general questions for this guide. 1-800-HOME-DEPOT left us on hold until a survey picked up. The online orders line reached a live representative in 1 minute 34 seconds. Here are both recordings, the menus, and what the representative said, checked against homedepot.com.
OCT 13 / Nick Khami
An agent built with the Claude Agent SDK places a phone call through the call4me MCP server and reports the outcome
How to make phone calls from the Claude Agent SDK with MCP
We built a small agent with Anthropic's Claude Agent SDK, connected call4me as a remote MCP server, and had it call the Social Security Administration. Here are the query() options that keep the key in an environment variable, the permission settings a headless agent needs, the turn budget for a long hold, and what the call actually got.
OCT 16 / Nick Khami
Amazon 1-888-280-4331, how to get past the AI assistant to a person at Amazon customer service
Amazon customer service number: get past the AI to a person
We called Amazon's customer service line with general questions and no account. Here is how we got past the AI assistant's verification texts to a live person, what she said about callbacks and refunds, and the full 7 minute recording.
OCT 13 / Nick Khami
Goose loads the call4me MCP extension, places a phone call, and reports the outcome
How to make phone calls from Goose with an MCP extension
We added call4me to Goose as a remote MCP extension, ran it headless with goose run, and had it call Amazon customer service. Here is the config.yaml that keeps the API key out of the file, the permission mode headless runs need, and what the call actually got.
OCT 13 / Nick Khami
Southwest Airlines 1-800-435-9792, what happens when you call 1-800-I-FLY-SWA
Southwest Airlines phone number: what happens when you call
We called Southwest's general questions line, 1-800-I-FLY-SWA, for this guide. Saying \"representative\" put us on hold, and a live reservations agent answered 4 minutes 10 seconds in. She wouldn't take general questions. Here is the route, the full recording, and where Southwest answers them in writing.
OCT 13 / Nick Khami
Walmart 1-800-925-6278, how to get past the AI agent to a person at Walmart customer service
Walmart customer service number: get past the AI agent to a person
We called 1-800-WALMART with general questions for this guide. An AI agent answers first; asking twice for a representative got us a live person. Here's what the rep and the AI each said about hours and refunds, and the full 6 minute recording.
OCT 13 / Nick Khami
Venmo customer service number (855) 812-4430, and the menu path that reached a live representative in 4 minutes 57 seconds
Venmo customer service number: the path to a person
We called Venmo twice. The first call got stuck at a prompt for the phone number on your Venmo account. The second took the dispute branch, said yes to the calling number check, and reached a live representative 4 minutes 57 seconds in. Here are both recordings, every key we pressed, and what the representative told us.
OCT 9 / Nick Khami
Hertz customer service number 1-800-654-4173 for past rentals, and how we reached a live person
Hertz customer service number: how to reach a person
We called Hertz three times. On the past rentals line, a virtual assistant named Haley answers first. One call reached a live representative after six requests. One call ended when Haley hung up on us. Here are all three recordings, the exact prompts, and what the person told us.
OCT 8 / Nick Khami
Time to a human at 42 companies, median 2:06 across 44 timed calls
How long it takes to reach a human at 42 companies (we recorded every call)
We went back through every customer service call we've published, 68 calls to 42 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
USAA 800-531-8722, how to reach a person and who can join
USAA phone number: how to reach a person, and who can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami

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