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40 posts matching "member support". clear

Peloton privacy line 1-844-559-0051, a call to stop marketing mail that reached a person in 22 seconds
Peloton customer service number, and the privacy line that reached a person in 22 seconds
A call4me customer's assistant called Peloton's privacy request line to stop catalogs and marketing mail. There was no menu, a member support representative answered 22 seconds in, and she offered to escalate the request. Here are both official numbers, what the call established, what it didn't, and the full recording.
OCT 16 / Nick Khami
Walgreens Specialty Pharmacy, a Sacramento store line call that reached pharmacy staff in 1 minute 23 seconds
Walgreens Specialty Pharmacy phone number: the main line, and a real store call
Walgreens lists one support number for specialty pharmacy questions, and each specialty store has its own line. A call4me customer's assistant called the Sacramento store to cancel a flu shot. Here is the phone tree, what staff confirmed, and the full 3 minute recording.
OCT 16 / Nick Khami
Justworks customer service (888) 534-1711, press 2 then 1, a person in 1 minute 3 seconds
Justworks customer service: the number, the menu, and what benefits support said about COBRA
A call4me customer's assistant called Justworks benefits support with COBRA questions for a company that is closing its account. Press 2, then 1, and a person answered 1 minute 3 seconds in. Without the account admin on the line to read a verification code, the representative gave general answers only. Here they are, with the full 17 minute recording.
OCT 16 / Nick Khami
Vivint customer service 1-800-216-5232, a billing representative in 2 minutes 14 seconds and a $5 a month loyalty offer
Vivint customer service number: the billing line, and asking for a loyalty discount
A call4me customer's assistant called Vivint's support line to ask for a loyalty discount on a $43.64 a month plan. Here's the phone tree that reached a live billing person in 2 minutes 14 seconds, why the representative wouldn't apply anything without the verbal passcode, the $5 a month offer he mentioned, and the full recording.
OCT 16 / Nick Khami
Cash App customer service number 1-800-969-1940, and how to get past the virtual agent to a live person
Cash App customer service number: get past the virtual agent to a person
We called Cash App's support line twice. A virtual agent answers first. On the first call we let it answer our questions; on the second, asking three times for a live representative got us a person 1 minute 35 seconds in. Here's what each said about hours, callbacks and scams, and both recordings.
OCT 16 / Nick Khami
Costco 1-800-774-2678, how to talk to a real person at Costco customer service
Costco customer service number: how to talk to a real person
We called Costco's membership and warehouse line with general questions and no member number. Here is the touch-tone menu, how long it took to reach a person, what the representative said about prices, refunds, non-members and scams, where Costco's own website says something different, and the full 19 minute recording.
OCT 13 / Nick Khami
How to cancel Crunch membership, let your AI agent prepare the next step
How to cancel Crunch membership with help from your AI agent
Give your AI assistant the job of finding your home club’s cancellation route, checking the deadline and preparing the next step. Hear what Crunch Polk Street told our caller.
OCT 6 / Nick Khami
LA Fitness membership cancellation, let your AI agent check the options
LA Fitness membership cancellation with your AI agent
Ask your AI assistant to check the published options, call about missing details and prepare your cancellation checklist. Our recorded club answer shows why conflicts need followup.
OCT 6 / Nick Khami
USAA 800-531-8722, how to reach a person and who can join
USAA phone number: how to reach a person, and who can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami
Vitalant 877-258-4825, a call that got a number off the donor recruitment call list
Vitalant phone number: how to get off the Vitalant call list
A call4me customer's assistant called Vitalant's donor line to stop blood donation recruitment calls. A person took the number off the call list and said it takes 10 to 12 days to fully clear. Here is the path, what was said, and the full 7 minute recording.
OCT 16 / Nick Khami
Suitsupply customer service 1-844-328-9234, with recorded calls to the Chicago Rush Street and Georgetown DC stores
Suitsupply customer service: the numbers, and what two stores said by phone
Two real calls from a call4me customer's assistant: Suitsupply Chicago on Rush Street on returns and hemming, and Suitsupply Washington in Georgetown on an order pickup. A person answered both store lines in about half a minute.
OCT 16 / Nick Khami
MetLife Pet Insurance phone number (855) 270-7387, a person in 2:02 and an address change through a licensed agent
MetLife Pet Insurance phone number: email, sign in and address changes
A call4me customer's assistant called MetLife Pet Insurance to get back into a locked out online account and move a policy to a new address. Press 4, wait about 80 seconds, and a person answers. Here is the phone tree, what customer service and a licensed agent changed, the new premium, and the full 14 minute recording.
OCT 16 / Nick Khami

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