call4me blog

We called the US support number on Roku's own website with general questions for this guide. A live agent answered 1 minute 25 seconds in. Here's the phone menu, what he said about hours, activation fees and cancelling subscriptions, and the full 6 minute recording.

We called the number Netflix's own Help Center gave us, with general questions for this guide. A virtual agent answered, and asking for a live agent twice got us to a person in about 80 seconds. Here's what she said about hours, cancelling, unrecognized charges and callbacks, and the full 4 minute recording.

We called 1-800-XFINITY and asked how an existing customer can get a lower bill. After a stubborn voice assistant, a billing representative walked us through cheaper speeds, the $10 autopay discount, TV packages and a free mobile line. The route, the answers, and the full recording.

We called AT&T at 800-288-2020 and said "my bill is too high." A live representative answered 2 minutes in and listed the discounts and promotions AT&T offers. Here is the route, what was said, and the full recording.

We called DIRECTV at 800-531-5000 and asked how an existing customer can get a lower bill. Its AI agent passed us to a live representative 2 minutes in. Here is what each of them said, the route to the person, and the full recording.

We called Chase Card Services on a Saturday evening with no card, asked how a cardmember disputes a charge, and reached a live specialist 2 minutes 14 seconds in. Here's the phone tree, what the specialist said, what Chase's own dispute page says, and the full 4 minute recording.

We called PNC's credit card line on a Saturday evening with no card, said we wanted to dispute a transaction, and reached a live representative 2 minutes 16 seconds in. Here's the dispute menu, what he said about evidence, timing and provisional credit, how PNC debit disputes differ, and the full 4 minute recording.

We called Chime's Member Services line with general questions for this guide. Two key presses got us to a live representative 1 minute 21 seconds in. Here's the phone tree, what the representative said about hours, callbacks, disputes and lost cards, and the full 5 minute recording.

We called Instacart's customer support line with general questions for this guide. Two key presses got us to a live agent 24 seconds in. Here's the phone tree, what the agent said about hours, refunds for missing items and cancelling Instacart+, and the full 5 minute recording.

A call4me customer's assistant called Piedmont Natural Gas to recover an account number for online registration. A representative answered 2 minutes 6 seconds in, the account holder joined, and a team lead read the number out after one more security question. The phone tree, what they asked for, and the full 15 minute recording.

A call4me customer's assistant called ServiceOntario twice about a suspended driver's licence and a licence plate that didn't renew, plus Toronto Court Services once in between. Here is the voice menu, what got through to a person, what the representatives would and wouldn't say, and all three recordings.

A call4me customer's assistant called Justworks benefits support with COBRA questions for a company that is closing its account. Press 2, then 1, and a person answered 1 minute 3 seconds in. Without the account admin on the line to read a verification code, the representative gave general answers only. Here they are, with the full 17 minute recording.