call4me blog

notes on AI agents that make phone calls for you.

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Need dress shoes today, 3 DC stores called, 1 pair on hold by 11 am
Need dress shoes today? How to find your size and get a pair held
A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
OCT 1 / Nick Khami
UnitedHealthcare phone number, 1-888-585-0631 and press 1 to reach a licensed agent
How to find the right UnitedHealthcare phone number and reach an agent
Most people searching for a UnitedHealthcare phone number are members, and for members the right number is on the ID card. Here are UnitedHealthcare's other numbers by plan type, all from uhc.com, and a recorded call to the individual and family line, where pressing 1 got a licensed agent on the line about 25 seconds later.
OCT 1 / Nick Khami
United 1-800-864-8331, how to change a flight and what it costs
How to change a United flight by phone, and what the change fee is
We called United reservations to ask how changing a flight works and what it costs. Here is the phone tree, the three words that got us to a person, what the agent said about Economy, Basic Economy and same-day changes, where united.com says something different, and the recording.
OCT 1 / Nick Khami
FedEx customer service number 1-800-463-3339, how we reached a person when FedEx called us back
FedEx customer service number: how to get a live agent to call you back
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
FPL phone number 1-888-988-8249, how we reached a person at Florida Power & Light
FPL phone number: how to reach a live person at FPL
We called FPL customer service five times to ask how starting electric service works for someone new to FPL. Four calls stayed in the voice menu. On the fifth, one route got us to an agent, who told us what you need, how fast service is connected, and how the deposit is decided. All five recordings, the exact route, and the phone tree.
OCT 1 / Nick Khami
Verizon customer service, 800-922-0204, how we reached a person and found a plan about $48 cheaper
Verizon customer service number: how to reach a live agent
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
UPS phone number 1-800-742-5877, two calls to UPS customer service, recorded
UPS phone number: how to reach a person to change a delivery
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
USAA 800-531-8722, how to reach a person and who can join
USAA phone number: how to reach a person and find out if you can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami
Finding a new primary care doctor, 15 calls to 10 practices, 2 new-patient visits booked, recorded
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
The Adderall shortage, 10 South Florida pharmacies called, 5 answered, none had it
Looking for Adderall 30 mg in the shortage? We called 10 South Florida pharmacies
A call4me user with a prescription for Adderall 30 mg had their AI phone assistant call 10 pharmacies in Miami-Dade and Broward on one morning. Five answered the question, and all five said no. Here's what each one said, all 11 recordings, and what to do next.
OCT 1 / Nick Khami
American Airlines flight credit, two calls to reservations, recorded
How to use an American Airlines flight credit by phone
A call4me user's aa.com checkout wouldn't take their flight credit, so their AI phone assistant called American Airlines reservations twice to apply it to a held trip. Here's who has to be on the line, why the credit was worth less than the full ticket, both recordings, and what to have ready.
OCT 1 / Nick Khami
Lawyer consultation fee, four law firms, one $300 booking, recorded
How much does a lawyer consultation cost? We called 4 law firms and booked one for $300
A call4me user had their AI phone assistant call four Michigan law firms to book a consultation about software and internet law. One firm quoted $400, agreed to $300 for 30 minutes, and booked it. Here's what the firm asked, the recordings, and what our caller got wrong at the other three.
OCT 1 / Nick Khami

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