call4me blog

notes on AI agents that make phone calls for you.

Superintelligence Calling Index: compare personal superintelligence phone calling tools, hear the evidence and download the dataset.

latesttop
archiveRSS

70 posts matching "phone order". clear

Costco 1-800-774-2678, how to talk to a real person at Costco customer service
How to talk to a real person at Costco customer service
We called Costco's membership and warehouse line with general questions and no member number. Here is the touch-tone menu, how long it took to reach a person, what the representative said about prices, refunds, non-members and scams, where Costco's own website says something different, and the full 19 minute recording.
OCT 13 / Nick Khami
AT&T 1-800-331-0500, how to talk to a real person at AT&T wireless customer service
AT&T customer service number: how to talk to a real person
We called AT&T wireless customer service four times for this guide. Two calls never got past the voice system, one hit our own time limit on hold, and one reached a live representative after 44 minutes. Here are the recordings, the route that worked, and what the representative said.
OCT 13 / Nick Khami
Walmart 1-800-925-6278, how to get past the AI agent to a person at Walmart customer service
Walmart customer service number: get past the AI agent to a person
We called 1-800-WALMART with general questions for this guide. An AI agent answers first; asking twice for a representative got us a live person. Here's what the rep and the AI each said about hours and refunds, and the full 6 minute recording.
OCT 13 / Nick Khami
Hijinx Hotel Irvine, a booking change for four adults and four kids
Change a Hijinx Hotel Irvine booking for adults and kids
A real call to Irvine Spectrum clarified a family booking, the evening age cutoff and how eight players would split across challenge rooms.
OCT 11 / Nick Khami
Sabai in Eugene, a Friday reservation confirmed after waiting on hold
How to book a table at Sabai Eugene by phone
The assistant waited through the reservation queue, accepted 7:15 PM instead of 7:00 PM and got an explicit table confirmation.
OCT 11 / Nick Khami
DoorDash customer service number 855-431-0459, how to reach a live person and how long refunds take
DoorDash customer service number: reaching a live person
We called DoorDash's support line to ask about missing items and refunds. Here are the exact key presses, the words that got us transferred, what the live representative said, and the full recording.
OCT 9 / Nick Khami
Priceline customer service number 1-877-477-5807, and how we reached a live person
Priceline customer service: reach a person at 1-877-477-5807
We called Priceline's customer service number with no booking. An automated assistant, then a trip number menu, then a 22 minute hold. Here is every prompt, what the representative said about changes, cancellations and non-refundable refunds, and the full 26 minute recording.
OCT 9 / Nick Khami
What's new in call4me since launch
Everything we've improved in call4me since launch
Scheduled calls, your own caller ID, live listening, more international calling, and improvements shaped by your first calls.
OCT 8 / Nick Khami
PayPal customer service number 1-888-221-1161, how we got past the AI assistant to a person
PayPal customer service number: past the AI to a person
We called PayPal's customer service line without logging in. Here is how the AI assistant handled us, the menu that ended in a transfer, what the representative said about disputes, holds and verification, and the full 8 minute recording.
OCT 8 / Nick Khami
Hulu customer service number 877-824-4858, how we reached a person and asked how to cancel
Hulu customer service number: reach a person, cancel Hulu
We called Hulu support to ask how cancelling works. Here is where Hulu lists its number, the phone menu, what a live representative said about cancelling, refunds and pausing, and the full 3 minute recording.
OCT 8 / Nick Khami
Windstream customer service, Kinetic sales (866) 703-8175, press 1 to reach a live person
How to reach a person at Windstream customer service (now Kinetic)
Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.
OCT 8 / Nick Khami
Time to a human at 59 companies, median 2:01 across 74 timed calls
How long it takes to reach a human at 59 companies (we recorded every call)
We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami

recommendations

get new posts by email
no tracking, no spam; one email per post, unsubscribe in one click. or use the RSS feed. posts marked paid need a supporter subscription (monthly, cancel any time).