call4me blog

We called Cash App's support line twice. A virtual agent answers first. On the first call we let it answer our questions; on the second, asking three times for a live representative got us a person 1 minute 35 seconds in. Here's what each said about hours, callbacks and scams, and both recordings.

We called Bank of America's main number without a card or account number to see if a person would pick up. Here is the phone tree, the phrase that got us through, what the representative told us, and the full 5 minute recording.

We called Wells Fargo's general banking line without a card or account number to see if a person would pick up. Here is the phone tree, the words that got us through, what the representative told us, and the full 5 minute recording.

We called 1-800-JETBLUE with general questions and no booking. We skipped the birthday prompt, said "booking a flight", and a crew member answered 1 minute 27 seconds in. Here is the phone tree, what we were told about callbacks, hours and cancelled flights, and the full 6 minute recording.

We called Progressive's general customer service line with general questions and no policy. Saying we wanted a quote on a new policy got a live agent on the line 1 minute 30 seconds in. Here is the phone tree, what the agent said about callbacks, hours and getting a quote by phone, and the full recording.

We called Airbnb's support line twice with general questions for this guide. Here are the key presses that got us to a person, what the representative said about last minute host cancellations and refunds, and the full recordings.

We called Expedia's support line with general questions for this guide. It asks for an itinerary number and hangs up if you don't have one, unless you press 0. Here are the key presses that got us to an agent, what she said, and the full recording.

We called Amazon's customer service line with general questions and no account. Here is how we got past the AI assistant's verification texts to a live person, what she said about callbacks and refunds, and the full 7 minute recording.

We called 1-800-XFINITY with general questions and no account issue. Here is the exact menu route that got us to a live billing representative in 3 minutes 27 seconds, what the rep said about hours and callbacks, and the full 5 minute recording.

We called the IRS individual taxpayer line twice with general questions for this guide. The first call was hung up on by the voice menu. On the second, we named a reason and reached a live representative. Here are both recordings, the menu, and what the representative said.

We called T-Mobile customer service with general questions and no account. Here is the exact menu route that got us to a live representative in 1 minute 49 seconds with no hold music, what the rep said about hours and billing credits, and the full 3 minute recording. Plus three recorded T-Mobile Home Internet calls by a call4me customer's assistant: the no-PIN router code check that fixed a login.

We called 1-800-ASK-USPS with general questions for this guide. Here is the voice menu that took 7 minutes to get through, the step that finally reached an agent, what the representative said about delivery times, missing mail, Hold Mail and scam texts, and the full 16 minute recording.