call4me blog

A real call to the Georgetown DC store checked two items on the shelf, found the closest substitutes and got them held for pickup that day.

A call4me customer's assistant called Chase Sapphire Reserve Card Benefit Services to check on a trip delay claim. It reached a person 3 minutes 12 seconds in, and learned the line won't discuss a claim without the primary cardholder. Here's the phone tree, what the representative said, and the full recording.

A call4me customer's assistant called the pharmacy counter at Farmacia Luma in Old San Juan, in Spanish. In under two minutes staff confirmed the prescription had arrived, said it was ready, quoted $1 without insurance and gave the recetario hours.

A call4me customer's assistant called Dr. Peter Lyu's oral surgery office to request an implant consultation. The office offered October 20 at 9 AM and a $165 exam fee, but could not check the exact insurance plan, so nothing was booked.

A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.

A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.

A real call asked the Beacon Avenue store whether a car with a slowly leaking tire could come in the same day. Staff said yes, and that they take walk-ins all day.

A real call in Spanish asked the hotel in Villalpando about a Saturday spa circuit with massage and lunch for two. Staff named what to bring and floated lunch plus a 4:00 PM spa, but nothing was booked.

A real call asked the Williamsburg Thai restaurant about a birthday dinner for 12. Staff offered 8 PM, then went to check with a manager about a deposit.

Three real Saturday morning calls checked the Malolo afternoon snorkel trip, the daily snorkel report and a second Molokini operator for two adults.

A call4me customer's assistant called in Japanese to ask whether it could ship luggage to the property before check-in and back out at check-out. Both answers were yes. A second call checked the same thing with a hotel in Osaka.

A call4me customer's assistant called Air Serbia's US number four times about one seat on a Belgrade to New York flight. A person answered every time, after 13 to 25 minutes on hold. Here's the phone tree, what the agents said about seats, check-in and verification, and all four recordings.