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6 posts matching "referrals". clear
Fort Leonard Wood dental clinic: how to reach oral surgery and check on a referral
A call4me customer's assistant called two Fort Leonard Wood dental lines about a surgery referral from Fort Leavenworth. Roll Dental Clinic sent it to the hospital, and the hospital clinic explained how referrals arrive and why this one wasn't there.
OCT 16 / Nick Khami
How to schedule a screening colonoscopy with Dra. Cruz-Correa in San Juan
A real call in Spanish to a GI oncology office at the Hospital Oncológico in San Juan asked who books colonoscopies, when November dates open up, and what a first visit costs.
OCT 16 / Nick Khami
Confirm a physical at Mount Sinai Doctors 104 Delancey Street by phone
A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.
OCT 16 / Nick Khami
Book a kids eye exam at Sabates Eye Center Leawood with TRICARE
Four recorded calls show what it took: the scheduling menu, a referral that has to name the doctor, the self-pay price without one, and the January appointment that finally got booked.
OCT 16 / Nick Khami
SEV Skin Sacramento: who qualifies for the free first lip flip
A real call asked whether two past laser facial clients could still get the free first lip flip. Staff said yes, as long as they had never had injections at SEV Skin.
OCT 16 / Nick Khami
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
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- Stripe blog - machine payments and how agents pay for things.
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