call4me blog

Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.

My AI phone assistant moved one of my prescriptions from Amazon Pharmacy to a Walgreens in San Francisco. Here are all three calls, what each pharmacy asked for, and the step Amazon's phone menu said it couldn't do.

A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.

Hear marin, cedar, gleam and meridian in five languages, then inspect repeated calls captured at the receiving end. We test dates, times, reference codes and corrections, with the recordings and transcription disagreements included.

A call4me customer's assistant called Blue Shield of California's dental line to ask about moving a family dental HMO to a PPO, then patched the member in. Here is the number, the phone tree, the 2 minute 49 second wait for a person, what two representatives said, and the full 10 minute recording.

A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.

A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.

A call4me customer's assistant called the Monterey County Superior Court traffic line in Marina to ask how a fine could be paid. Here is the phone tree, the 6 minute 54 second hold, what the clerk said about payments, and the full 13 minute recording.

A call4me customer's assistant called the Ventura Superior Court civil clerk to ask how to get a hearing date for an EJ-125 debtor's exam. The clerk said no reservation is needed. Here is the phone menu, what the clerk said, and the full recording.

Walgreens lists one support number for specialty pharmacy questions, and each specialty store has its own line. A call4me customer's assistant called the Sacramento store to cancel a flu shot. Here is the phone tree, what staff confirmed, and the full 3 minute recording.

An automated greeter transferred the call to staff, who booked two people for 7 PM that night and said a text confirmation would follow.

We called Bank of America's main number without a card or account number to see if a person would pick up. Here is the phone tree, the phrase that got us through, what the representative told us, and the full 5 minute recording.