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162 posts matching "customer service". clear
Instacart customer service number: reaching a live person
We called Instacart's customer support line with general questions for this guide. Two key presses got us to a live agent 24 seconds in. Here's the phone tree, what the agent said about hours, refunds for missing items and cancelling Instacart+, and the full 5 minute recording.
OCT 22 / Nick Khami
Lyft customer service number: what happens when you call
Lyft doesn't publish a general customer service number. We called the two phone numbers Lyft's own website lists, and both played the same 29 second recording sending us to the app, then hung up. Here's what it says, what Lyft's help pages say instead, and both recordings.
OCT 22 / Nick Khami
Uber customer service number: what happens when you call
Uber says it doesn't offer a customer service number for riders, but its help center does list a premium support line. We called it and a second rider line on Uber's site. Neither got us to a person. Here's what each one says, what Uber's help pages say instead, and the recording.
OCT 22 / Nick Khami
How to reach a person at Dell customer service
We called Dell three times for this guide. Its customer service number twice ended at an AI assistant that hung up. Dell's sales line got us to a person in 4 minutes 38 seconds, who transferred us to customer care. Here's the path, what customer care said, and all three recordings.
OCT 22 / Nick Khami
Blue Shield of California dental phone number: switching a dental HMO to a PPO
A call4me customer's assistant called Blue Shield of California's dental line to ask about moving a family dental HMO to a PPO, then patched the member in. Here is the number, the phone tree, the 2 minute 49 second wait for a person, what two representatives said, and the full 10 minute recording.
OCT 16 / Nick Khami
What to do when Global Blue tax free forms were never stamped in Sweden
A call4me customer's assistant called Global Blue in Stockholm about Swedish tax free forms that customs never stamped. A person answered 24 seconds in and gave one instruction: email the details so the refund manager can review them.
OCT 16 / Nick Khami
Get your Piedmont Natural Gas account number by phone for online login
A call4me customer's assistant called Piedmont Natural Gas to recover an account number for online registration. A representative answered 2 minutes 6 seconds in, the account holder joined, and a team lead read the number out after one more security question. The phone tree, what they asked for, and the full 15 minute recording.
OCT 16 / Nick Khami
NY Tolls by Mail phone number: check for unpaid bills with just a plate
A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.
OCT 16 / Nick Khami
Maggy Maid Sacramento: how to get a recurring house cleaning quote, and the prices
A call4me customer's assistant phoned Maggy Maid for recurring cleaning quotes on a two bedroom Midtown apartment, then got a second quote from Belleza's Home Services. Here are both price lists, the deep clean rule, and the full recordings.
OCT 16 / Nick Khami
Reach a ServiceOntario representative by phone about a suspended licence
A call4me customer's assistant called ServiceOntario twice about a suspended driver's licence and a licence plate that didn't renew, plus Toronto Court Services once in between. Here is the voice menu, what got through to a person, what the representatives would and wouldn't say, and all three recordings.
OCT 16 / Nick Khami
How to reach a Vanguard retirement specialist about an IRA recharacterization
A call4me customer's assistant called Vanguard's retirement specialists line the day before the October 15 recharacterization deadline. Here is the phone tree, the transfer to Retirement Services, what the specialist said about a pending recharacterization, and the full 14 minute recording.
OCT 16 / Nick Khami
Samsung oven door glass repair in Sacramento: a real $295 labor quote
A call to True Appliance Repair's line was routed to a local company, which quoted labor from $295 for a shattered outer oven door glass, if the customer buys the glass.
OCT 16 / Nick Khami
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