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notes on AI agents that make phone calls for you.

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113 posts matching "claude". clear

Fifth Third Bank customer service 800-972-3030, how to reach a person without an account number
Fifth Third Bank customer service: how to reach a person
We called Fifth Third's customer service line without an account number. Here is what the phone menu asked for, how we got to a live representative anyway, what they told us about fees and verification, and the full 4 minute recording.
OCT 8 / Nick Khami
AAA insurance 877-323-4222, quotes, membership and the 24/7 claims line
AAA insurance customer service: how to reach a person
AAA is run by regional clubs, so the number depends on where you live. We called the AAA Mountain West Group insurance line, reached a person in under a minute and a half, and asked about quotes, membership and claims. Here is the phone tree and the full 3 minute recording.
OCT 8 / Nick Khami
DIRECTV customer service 800-531-5000, how we reached a live representative
DIRECTV customer service: how we reached a live person
We called DIRECTV customer service twice. The first time its AI agent answered and we never got past it. The second time we said "cancel service", said we had no account number, chose satellite, and a live representative picked up. The route, what each said, and both recordings.
OCT 8 / Nick Khami
Pottery Barn 1-888-779-5176, how to reach a person at Pottery Barn customer service
Pottery Barn customer service: number and what a rep said
We called Pottery Barn's customer service line to ask about order status, returns and furniture delivery. Here is the phone menu, the one phrase that got us to a person, what she said, and the full 2 minute recording.
OCT 8 / Nick Khami
Hertz customer service number 1-800-654-4173 for past rentals, and how we reached a live person
Hertz customer service number: how to reach a person
We called Hertz three times. On the past rentals line, a virtual assistant named Haley answers first. One call reached a live representative after six requests. One call ended when Haley hung up on us. Here are all three recordings, the exact prompts, and what the person told us.
OCT 8 / Nick Khami
Hulu customer service number 877-824-4858, how we reached a person and asked how to cancel
Hulu customer service number: reach a person, cancel Hulu
We called Hulu support to ask how cancelling works. Here is where Hulu lists its number, the phone menu, what a live representative said about cancelling, refunds and pausing, and the full 3 minute recording.
OCT 8 / Nick Khami
Windstream customer service, Kinetic sales (866) 703-8175, press 1 to reach a live person
Windstream customer service: the line a person answers
Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.
OCT 8 / Nick Khami
Time to a human at 34 companies, median 2:08 across 35 recorded calls
How long it takes to reach a human at 34 companies (we recorded every call)
We went back through every customer service call we've published, 55 calls to 34 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
A Vercel AI SDK agent calls a business with call4me and gets the outcome back
Phone calls for Vercel AI SDK agents: the call4me tools package
call4me-ai-sdk gives an AI SDK agent a phone. It calls a business, has the conversation, waits on hold, and hands the outcome and transcript back to your code. Here is the setup, the tools, how mid-call questions work, and what happened when we ran it.
OCT 8 / Nick Khami
An AI assistant calls a business for you and brings back the result
Can AI make phone calls for you? Yes, here's how to set it up
Your AI assistant can call a business, talk to whoever answers and bring the result back to you. Here's how to connect it, what to ask for, and how to tell when the job is actually done.
OCT 7 / Nick Khami
Gym and pool day passes, check price, access and the time you want to visit
Gym day pass and pool access: have your AI assistant check before you go
A real call to Long Bridge Aquatics confirmed adult day pass prices and access rules. Use the same workflow to check a nearby gym or pool for your visit.
OCT 7 / Nick Khami
Gyms with sauna near me, have your AI check access and hours
Gyms with sauna near me: have your AI check before you go
Our Reston YMCA call confirmed a $30 guest option with dry sauna and steam room access. Have your AI check the details for your own neighborhood.
OCT 7 / Nick Khami

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