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notes on AI agents that make phone calls for you.
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162 posts matching "customer service". clear
Call Allstate at 800-726-6033 and reach a licensed agent
Our recorded call covers California auto quotes, claims and the details to have ready.
OCT 2 / Nick Khami
How to cancel or pause your Audible membership without losing credits
We called Audible's customer service line to ask exactly how cancelling works. Here is the phone tree with its keypad check, what happens to your credits and books, the 90 day pause, and the full 7 minute recording.
OCT 2 / Nick Khami
Fabletics customer service: how to reach a person, skip the VIP charge or cancel
A recorded call about the $69.95 VIP charge, skipping a month and what cancellation questions required an account.
OCT 2 / Nick Khami
Etihad customer service: how to reach an agent from the US
A call4me user had their AI phone assistant call Etihad Airways in the US to chase a complaint about a business-class seat that wouldn't lie flat. Here's the number, every menu and key press, how long each step took, what the agent confirmed, and the whole recording.
OCT 1 / Nick Khami
USAA phone number: how to reach a person and find out if you can join
We called USAA's main number to ask who can join and what it takes. Here is the phone tree, the one word that got us through it, what the eligibility team said, and the full 8 minute recording.
OCT 1 / Nick Khami
UPS phone number: how to reach a person to change a delivery
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
Verizon customer service number: how to reach a live agent
Three recordings cover account verification, a cheaper plan quote and the representative's callback. Nothing on the account was changed.
OCT 1 / Nick Khami
FPL phone number: how to reach a live person at FPL
We called FPL customer service five times to ask how starting electric service works for someone new to FPL. Four calls stayed in the voice menu. On the fifth, one route got us to an agent, who told us what you need, how fast service is connected, and how the deposit is decided. All five recordings, the exact route, and the phone tree.
OCT 1 / Nick Khami
FedEx customer service number: how to get a live agent to call you back
Five recordings show why our calls needed a tracking number, how the callback worked, and what the agent said about holding a package.
OCT 1 / Nick Khami
How to change a United flight by phone, and what the change fee is
We called United reservations to ask how changing a flight works and what it costs. Here is the phone tree, the three words that got us to a person, what the agent said about Economy, Basic Economy and same-day changes, where united.com says something different, and the recording.
OCT 1 / Nick Khami
How to find the right UnitedHealthcare phone number and reach an agent
Most people searching for a UnitedHealthcare phone number are members, and for members the right number is on the ID card. Here are UnitedHealthcare's other numbers by plan type, all from uhc.com, and a recorded call to the individual and family line, where pressing 1 got a licensed agent on the line about 25 seconds later.
OCT 1 / Nick Khami
How to call Spectrum retention and lower your internet bill
A call4me user's Spectrum internet bill had climbed to $85 a month. Their AI phone assistant called Spectrum, said "cancel" to get routed to retention, sat through the hold, and got the user patched in. Spectrum offered $55 a month for a year. Here's the phone tree, the recording, both offers, and the free technician tip the rep gave.
OCT 1 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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