your AI agent makes phone calls for you
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notes on AI agents that make phone calls for you.

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Time to a human at 30 companies, median 2 minutes across 31 recorded calls
How long it takes to reach a human at 30 companies (we recorded every call)
We went back through every customer service call we've published, 49 calls to 30 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 · Nick Khami
Delta 800-221-1212, how to get past the AI voice assistant to a person
Delta customer service: how to get past the AI assistant to a person
We called Delta's reservations line with general questions and no confirmation number. Here is how the AI voice assistant handed us off, how long the hold took, what the representative said about change fees and eCredits, and the full 18 minute recording.
OCT 8 · Nick Khami
PayPal customer service number 1-888-221-1161, how we got past the AI assistant to a person
PayPal customer service number: how we got past the AI to a person
We called PayPal's customer service line without logging in. Here is how the AI assistant handled us, the menu that ended in a transfer, what the representative said about disputes, holds and verification, and the full 8 minute recording.
OCT 8 · Nick Khami
Fifth Third Bank customer service 800-972-3030, how to reach a person without an account number
Fifth Third Bank customer service: how to reach a person
We called Fifth Third's customer service line without an account number. Here is what the phone menu asked for, how we got to a live representative anyway, what they told us about fees and verification, and the full 4 minute recording.
OCT 8 · Nick Khami
AAA insurance 877-323-4222, quotes, membership and the 24/7 claims line
AAA insurance customer service: the phone number and how to reach a person
AAA is run by regional clubs, so the number depends on where you live. We called the AAA Mountain West Group insurance line, reached a person in under a minute and a half, and asked about quotes, membership and claims. Here is the phone tree and the full 3 minute recording.
OCT 8 · Nick Khami
DIRECTV customer service 800-531-5000, how we reached a live representative
DIRECTV customer service: how we reached a live person
We called DIRECTV customer service twice. The first time its AI agent answered and we never got past it. The second time we said "cancel service", said we had no account number, chose satellite, and a live representative picked up. The route, what each said, and both recordings.
OCT 8 · Nick Khami
Pottery Barn 1-888-779-5176, how to reach a person at Pottery Barn customer service
Pottery Barn customer service: the phone number, and what a rep told us
We called Pottery Barn's customer service line to ask about order status, returns and furniture delivery. Here is the phone menu, the one phrase that got us to a person, what she said, and the full 2 minute recording.
OCT 8 · Nick Khami
Hertz customer service number 1-800-654-4173 for past rentals, and how we reached a live person
Hertz customer service number: how to get past the virtual assistant to a person
We called Hertz three times. On the past rentals line, a virtual assistant named Haley answers first. One call reached a live representative after six requests. One call ended when Haley hung up on us. Here are all three recordings, the exact prompts, and what the person told us.
OCT 8 · Nick Khami
Hulu customer service number 877-824-4858, how we reached a person and asked how to cancel
Hulu customer service number: reaching a person, and how to cancel Hulu
We called Hulu support to ask how cancelling works. Here is where Hulu lists its number, the phone menu, what a live representative said about cancelling, refunds and pausing, and the full 3 minute recording.
OCT 8 · Nick Khami
Windstream customer service, Kinetic sales (866) 703-8175, press 1 to reach a live person
Windstream customer service: the line where a person answered
Windstream is now Kinetic. We called three times. Two calls stopped at an account number prompt. The third, on the sales line with option 1, reached a live rep in under a minute. Here are all three recordings, the menus, and what the rep said.
OCT 8 · Nick Khami
A Vercel AI SDK agent calls a business with call4me and gets the outcome back
Phone calls for Vercel AI SDK agents: the call4me tools package
call4me-ai-sdk gives an AI SDK agent a phone. It calls a business, has the conversation, waits on hold, and hands the outcome and transcript back to your code. Here is the setup, the tools, how mid-call questions work, and what happened when we ran it.
OCT 8 · Nick Khami
Call4me connects your existing agent to a phone task, a question during the call, and a usable result
Vapi alternatives for Claude Code and Codex: why choose Call4me?
Choose a calling tool around the work your assistant needs to finish, including unexpected questions, personal involvement, and calls after a business opens.
OCT 7 · Nick Khami

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