call4me blog

A call4me customer's assistant asked The Phoenician for four morning tee times on a November Friday. The morning was sold out, and the golf rate was $247 plus tax. Calls to Stonecreek and Camelback Golf Club came back with different answers.

A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.

A call4me customer's assistant called Air Serbia's US number four times about one seat on a Belgrade to New York flight. A person answered every time, after 13 to 25 minutes on hold. Here's the phone tree, what the agents said about seats, check-in and verification, and all four recordings.

A call4me customer's assistant called SimonMed Imaging six times to price, book and prepare for a self-pay coronary CT angiogram with Cleerly plaque analysis at Van Ness in San Francisco. Here are the two numbers, how fast each reached a person, what staff said about price, orders and prep, and all six recordings.

We called 1-800-ASK-USPS with general questions for this guide. Here is the voice menu that took 7 minutes to get through, the step that finally reached an agent, what the representative said about delivery times, missing mail, Hold Mail and scam texts, and the full 16 minute recording.

We called AT&T wireless customer service four times for this guide. Two calls never got past the voice system, one hit our own time limit on hold, and one reached a live representative after 44 minutes. Here are the recordings, the route that worked, and what the representative said.

We went back through 100 customer service calls we've published to 59 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.

An AI assistant called three Houston area clinics about dental cleaning prices, included services and extra charges. Hear the calls, then have your own assistant compare clinics near you.

We called Experian’s freeze line 15 times in one afternoon. Here are the routes we tried and a 9 minute recording of the call that got furthest.

A call4me customer's assistant called Dr. Peter Lyu's oral surgery office to request an implant consultation. The office offered October 20 at 9 AM and a $165 exam fee, but could not check the exact insurance plan, so nothing was booked.

A call4me customer's assistant called ServiceOntario twice about a suspended driver's licence and a licence plate that didn't renew, plus Toronto Court Services once in between. Here is the voice menu, what got through to a person, what the representatives would and wouldn't say, and all three recordings.

A real call asked the front desk what an uninsured existing patient pays out of pocket for a standard visit, and what that price covers.