call4me blog

We called Ticketmaster's customer service number with general questions for this guide. A virtual assistant answers first; asking for a representative and saying "something else" got us to a live person 1 minute 48 seconds in. Here's what they said about hours, refunds and missing tickets, and the full 7 minute recording.

We called the US support number on Roku's own website with general questions for this guide. A live agent answered 1 minute 25 seconds in. Here's the phone menu, what he said about hours, activation fees and cancelling subscriptions, and the full 6 minute recording.

Uber says it doesn't offer a customer service phone number for Uber Eats. The one Uber Eats support line on its help center, 1-833-ASK-EATS, is for restaurants. We called it twice and reached a live person. Here's what she said about customers, refunds and callbacks, and the full recording.

We called the number Booking.com's own Help Center shows to US visitors, with general questions for this guide. There's no phone menu, just a queue, and a live agent picked up 4 minutes 10 seconds in. Here's what the agent said about hours, property cancellations, refunds and callbacks, and the full recording.

We called the billing lines at Cleveland Clinic, Advocate Health and an HCA hospital and asked about discounts, charity care, itemized bills and payment plans. All three put us through to a person. Here is what they said, the full recordings, and the federal rules behind it.

We called Wells Fargo's credit card line on a Saturday evening with no card, asked how a cardholder disputes a charge, and reached a live representative 2 minutes 52 seconds in. Here's the phone tree, what he said, the one answer he got wrong, the separate debit card claim lines, and the full 9 minute recording.

We called PNC's credit card line on a Saturday evening with no card, said we wanted to dispute a transaction, and reached a live representative 2 minutes 16 seconds in. Here's the dispute menu, what he said about evidence, timing and provisional credit, how PNC debit disputes differ, and the full 4 minute recording.

We called 1-800-CAPITAL on a Saturday evening with no card, asked how a cardholder disputes a charge, and reached a live representative 47 seconds in. Here's the phone tree, what he said about verification, provisional credits and hours, what Capital One's dispute page says, and the full 6 minute recording.

We called 1-800-DISCOVER on a Saturday evening with no card and asked how a cardmember disputes a charge. We reached a live person in billing disputes 2 minutes 3 seconds in, who wouldn't answer anything without an account. Here's the phone tree, what Discover's cardmember agreement says to do instead, and the full 4 minute recording.

We called Chase Card Services on a Saturday evening with no card, asked how a cardmember disputes a charge, and reached a live specialist 2 minutes 14 seconds in. Here's the phone tree, what the specialist said, what Chase's own dispute page says, and the full 4 minute recording.

We called Chase, Capital One, Discover, PNC and Wells Fargo on the same Saturday evening and asked how a dispute works. All five put us through to a person. Here's what they said, what federal law actually requires for credit and debit cards, and the 60-day deadline three of the five representatives left out.

Best Buy's own return policy, quoted, plus two recorded calls to Best Buy customer service asking what happens after the 15 day window, who can approve an exception, and how a purchase is found without a receipt.