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101 posts matching "phone trees". clear

ServiceOntario 416-235-2999, a representative answered 2 minutes 7 seconds into the call
Reach a ServiceOntario representative by phone about a suspended licence
A call4me customer's assistant called ServiceOntario twice about a suspended driver's licence and a licence plate that didn't renew, plus Toronto Court Services once in between. Here is the voice menu, what got through to a person, what the representatives would and wouldn't say, and all three recordings.
OCT 16 / Nick Khami
Vanguard retirement specialists line 800-205-6189, and a pending IRA recharacterization confirmed before the October 15 deadline
How to reach a Vanguard retirement specialist about an IRA recharacterization
A call4me customer's assistant called Vanguard's retirement specialists line the day before the October 15 recharacterization deadline. Here is the phone tree, the transfer to Retirement Services, what the specialist said about a pending recharacterization, and the full 14 minute recording.
OCT 16 / Nick Khami
Marina traffic court (831) 883-5300, a clerk answered after a 6 minute 54 second hold
Marina traffic court phone number, and how to pay a fine
A call4me customer's assistant called the Monterey County Superior Court traffic line in Marina to ask how a fine could be paid. Here is the phone tree, the 6 minute 54 second hold, what the clerk said about payments, and the full 13 minute recording.
OCT 16 / Nick Khami
Ventura Superior Court civil clerk 805-289-8525, judgment debtor exam dates without a reservation
Set a judgment debtor exam date at Ventura Superior Court by phone
A call4me customer's assistant called the Ventura Superior Court civil clerk to ask how to get a hearing date for an EJ-125 debtor's exam. The clerk said no reservation is needed. Here is the phone menu, what the clerk said, and the full recording.
OCT 16 / Nick Khami
Walgreens Specialty Pharmacy, a Sacramento store line call that reached pharmacy staff in 1 minute 23 seconds
How to reach Walgreens Specialty Pharmacy: the main line or your store
Walgreens lists one support number for specialty pharmacy questions, and each specialty store has its own line. A call4me customer's assistant called the Sacramento store to cancel a flu shot. Here is the phone tree, what staff confirmed, and the full 3 minute recording.
OCT 16 / Nick Khami
Adobe Animal Hospital Los Altos, (650) 948-9661, a dog's exam booked for Thursday at 10 AM
Book a vet exam at Adobe Animal Hospital Los Altos by phone
A real call booked a regular exam for a dog at the Los Altos hospital on El Camino. Here is the phone menu, the hold, and what staff confirmed.
OCT 16 / Nick Khami
Justworks customer service (888) 534-1711, press 2 then 1, a person in 1 minute 3 seconds
Justworks customer service: how admins reach benefits support about COBRA
A call4me customer's assistant called Justworks benefits support with COBRA questions for a company that is closing its account. Press 2, then 1, and a person answered 1 minute 3 seconds in. Without the account admin on the line to read a verification code, the representative gave general answers only. Here they are, with the full 17 minute recording.
OCT 16 / Nick Khami
Vitalant 877-258-4825, a call that got a number off the donor recruitment call list
How to get off the Vitalant donor call list
A call4me customer's assistant called Vitalant's donor line to stop blood donation recruitment calls. A person took the number off the call list and said it takes 10 to 12 days to fully clear. Here is the path, what was said, and the full 7 minute recording.
OCT 16 / Nick Khami
MetLife Pet Insurance phone number (855) 270-7387, a person in 2:02 and an address change through a licensed agent
MetLife Pet Insurance phone number: how to change your email or address
A call4me customer's assistant called MetLife Pet Insurance to get back into a locked out online account and move a policy to a new address. Press 4, wait about 80 seconds, and a person answers. Here is the phone tree, what customer service and a licensed agent changed, the new premium, and the full 14 minute recording.
OCT 16 / Nick Khami
Vivint customer service 1-800-216-5232, a billing representative in 2 minutes 14 seconds and a $5 a month loyalty offer
Vivint customer service number: the billing line, and asking for a loyalty discount
A call4me customer's assistant called Vivint's support line to ask for a loyalty discount on a $43.64 a month plan. Here's the phone tree that reached a live billing person in 2 minutes 14 seconds, why the representative wouldn't apply anything without the verbal passcode, the $5 a month offer he mentioned, and the full recording.
OCT 16 / Nick Khami
SimonMed 1-844-615-2957, the cardiac CT scheduling line, and a $1,855 self-pay CCTA with Cleerly at Van Ness
SimonMed scheduling phone number: how to book a self-pay CCTA with Cleerly
A call4me customer's assistant called SimonMed Imaging six times to price, book and prepare for a self-pay coronary CT angiogram with Cleerly plaque analysis at Van Ness in San Francisco. Here are the two numbers, how fast each reached a person, what staff said about price, orders and prep, and all six recordings.
OCT 16 / Nick Khami
Capital One customer service 1-877-383-4802, and the path that reached a live representative in 1 minute 22 seconds
How to reach a person at Capital One customer service
We called Capital One's general customer service number with questions for this guide. Two spoken answers got us to a live representative 1 minute 22 seconds in. Here's the phone tree, what the representative said about hours, callbacks and disputes, and the full 6 minute recording.
OCT 16 / Nick Khami

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