A call4me user's dress shoe broke on the morning of a 5 pm gala. Their AI phone assistant called two Nordstrom Racks and a Men's Wearhouse, found Stacy Adams loafers in a 10.5 for $119, and got them set aside for pickup. Here's what each store said, all 6 recordings, and how to do it yourself.
A call4me user's Spectrum internet bill had climbed to $85 a month. Their AI phone assistant called Spectrum, said "cancel" to get routed to retention, sat through the hold, and got the user patched in. Spectrum offered $55 a month for a year. Here's the phone tree, the recording, both offers, and the free technician tip the rep gave.
Two San Francisco clubs, the same evening, two different sets of rules. Here's what each one told us, the phone menu to reach a person, and both recordings.
We called Wayfair twice in one evening to ask how returning a big item works and who pays to ship it back. Here's the phone path to a person, what the agents said, and both recordings.
A call4me user ordered the wrong size tires on Costco.com for install at a Costco Tire Center. His agent made the calls to find the order, learn the refund process, and cancel the install appointment. Here's what worked, what didn't, and the recordings.
A call4me user had his AI phone assistant call his dentist and move an appointment. Here's the full recording, the exact words that worked, and what to have ready when you reschedule or cancel.
A call4me user had their AI phone assistant call a San Francisco junk hauler about a small load of office boxes. Here's the price, the four things the hauler asked before naming it, both recordings, and the mistake to catch before you hang up.
Hear marin, cedar, gleam and meridian in five languages, then inspect repeated calls captured at the receiving end. We test dates, times, reference codes and corrections, with the recordings and transcription disagreements included.
SEP 30 · Nick Khami
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