call4me blog

A call4me customer's assistant called the pharmacy counter at Farmacia Luma in Old San Juan, in Spanish. In under two minutes staff confirmed the prescription had arrived, said it was ready, quoted $1 without insurance and gave the recetario hours.

A real call in Spanish to a GI oncology office at the Hospital Oncológico in San Juan asked who books colonoscopies, when November dates open up, and what a first visit costs.

A real call in Spanish asked the hotel in Villalpando about a Saturday spa circuit with massage and lunch for two. Staff named what to bring and floated lunch plus a 4:00 PM spa, but nothing was booked.

A call4me customer's assistant called Hydro Warehouse PR in Spanish about a 20 lb CO2 tank, then called two local drivers to run the swap. Here is what staff said, what the drivers quoted, and all five recordings.

A call4me customer's assistant called Blue Shield of California's dental line to ask about moving a family dental HMO to a PPO, then patched the member in. Here is the number, the phone tree, the 2 minute 49 second wait for a person, what two representatives said, and the full 10 minute recording.

A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.

A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.

A call4me customer's assistant called the Monterey County Superior Court traffic line in Marina to ask how a fine could be paid. Here is the phone tree, the 6 minute 54 second hold, what the clerk said about payments, and the full 13 minute recording.

A call4me customer's assistant called the Ventura Superior Court civil clerk to ask how to get a hearing date for an EJ-125 debtor's exam. The clerk said no reservation is needed. Here is the phone menu, what the clerk said, and the full recording.

Walgreens lists one support number for specialty pharmacy questions, and each specialty store has its own line. A call4me customer's assistant called the Sacramento store to cancel a flu shot. Here is the phone tree, what staff confirmed, and the full 3 minute recording.

An automated greeter transferred the call to staff, who booked two people for 7 PM that night and said a text confirmation would follow.

We called Bank of America's main number without a card or account number to see if a person would pick up. Here is the phone tree, the phrase that got us through, what the representative told us, and the full 5 minute recording.