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notes on AI agents that make phone calls for you.
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16 posts matching "car insurance". clear
GEICO customer service: the phone number and the words that reach a person
We called GEICO twice. An AI-assisted voice menu answers first. Asking for a representative got us looped and dropped. Saying \"get a new policy\", then \"auto\", got a licensed agent on the line 2 minutes 35 seconds in. Here are both recordings, the exact prompts, and what the agent told us.
OCT 9 / Nick Khami
How to find a new primary care doctor with an out-of-state plan (15 recorded calls)
A call4me user in Baltimore needed a new primary care doctor and had an out-of-state Blue Cross Blue Shield PPO. Their AI phone assistant called 10 practices. Here's who was taking new patients, who took the plan, how far out the first opening was, a $2,121 surprise, and all 15 recordings.
OCT 1 / Nick Khami
UnitedHealthcare phone number: which one to call, and what a licensed agent told us
Most people searching for a UnitedHealthcare phone number are members, and for members the right number is on the ID card. Here are UnitedHealthcare's other numbers by plan type, all from uhc.com, and a recorded call to the individual and family line, where pressing 1 got a licensed agent on the line about 25 seconds later.
OCT 1 / Nick Khami
AAA insurance customer service: the phone number and how to reach a person
AAA is run by regional clubs, so the number depends on where you live. We called the AAA Mountain West Group insurance line, reached a person in under a minute and a half, and asked about quotes, membership and claims. Here is the phone tree and the full 3 minute recording.
OCT 8 / Nick Khami
How much does blood work cost? Have your AI assistant compare quotes
Start with the exact tests, compare published prices and extra fees, then let your assistant call labs for the details that are still missing.
OCT 7 / Nick Khami
Ohio workers compensation insurance: ask BWC with your AI assistant
When an application needs a phone answer, your existing assistant can ask BWC. A real customer call clarified a paper route for an owner with an ITIN, without submitting the application.
OCT 5 / Nick Khami
Allstate phone number: how to reach an agent
Our recorded call covers California auto quotes, claims and the details to have ready.
OCT 2 / Nick Khami
How much is an eye exam without insurance? Two real quotes, recorded
Two recorded Katy calls returned routine exam quotes of $143 and $99. Compare the stated prices, see which inclusions remain unconfirmed, and ask for the total before booking.
OCT 1 / Nick Khami
How long it takes to reach a human at 34 companies (we recorded every call)
We went back through every customer service call we've published, 55 calls to 34 companies, and timed how long each one took to reach a live person. Here is what got through, what didn't, where AI assistants and account number prompts stopped us, and the full dataset as a CSV.
OCT 8 / Nick Khami
Costco eye exam cost: let your AI agent get local quotes
Let your existing AI assistant call nearby Costco optometrists and bring back a price comparison. Hear the real call that returned a $99 glasses exam quote.
OCT 6 / Nick Khami
Reschedule a doctor appointment with your AI assistant
A real call checked that the old appointment was canceled, then booked Thursday at 1:30 PM within the patient's available hours.
OCT 6 / Nick Khami
Grok Bot vs Meta Muse: tested calling setups and results
How our Grok restaurant call and Muse library call connected, returned results and left questions unanswered.
OCT 5 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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