call4me blog

We called Wells Fargo's credit card line on a Saturday evening with no card, asked how a cardholder disputes a charge, and reached a live representative 2 minutes 52 seconds in. Here's the phone tree, what he said, the one answer he got wrong, the separate debit card claim lines, and the full 9 minute recording.

Call 1 800 252 7522 for Alaska Airlines reservations. We reached a person at 12:44 after its virtual assistant offered a transfer. Hear the call and find the right contact for your trip.

We called Chime's Member Services line with general questions for this guide. Two key presses got us to a live representative 1 minute 21 seconds in. Here's the phone tree, what the representative said about hours, callbacks, disputes and lost cards, and the full 5 minute recording.

We called both of the US phone numbers Coinbase publishes for this guide. Each time, a recording said phone support is unavailable and hung up about 11 seconds in. Here's what we heard, what Coinbase's own pages say about scam numbers, and the recording.

We called Instacart's customer support line with general questions for this guide. Two key presses got us to a live agent 24 seconds in. Here's the phone tree, what the agent said about hours, refunds for missing items and cancelling Instacart+, and the full 5 minute recording.

Lyft doesn't publish a general customer service number. We called the two phone numbers Lyft's own website lists, and both played the same 29 second recording sending us to the app, then hung up. Here's what it says, what Lyft's help pages say instead, and both recordings.

Uber says it doesn't offer a customer service number for riders, but its help center does list a premium support line. We called it and a second rider line on Uber's site. Neither got us to a person. Here's what each one says, what Uber's help pages say instead, and the recording.

We called Dell three times for this guide. Its customer service number twice ended at an AI assistant that hung up. Dell's sales line got us to a person in 4 minutes 38 seconds, who transferred us to customer care. Here's the path, what customer care said, and all three recordings.

A call4me customer's assistant called Blue Shield of California's dental line to ask about moving a family dental HMO to a PPO, then patched the member in. Here is the number, the phone tree, the 2 minute 49 second wait for a person, what two representatives said, and the full 10 minute recording.

A call4me customer's assistant called the Mount Sinai Doctors practice at 104 Delancey Street three times to confirm two annual physicals. Here is the phone menu, how long each call took to reach a person, what staff said about fasting and check-in, and all three recordings.

A call4me customer's assistant called Piedmont Natural Gas to recover an account number for online registration. A representative answered 2 minutes 6 seconds in, the account holder joined, and a team lead read the number out after one more security question. The phone tree, what they asked for, and the full 15 minute recording.

A call4me customer's assistant called NY Tolls by Mail with no bill number, only a California plate and the owner's name. A person answered 2 minutes 37 seconds in and found unpaid toll bills. The same assistant also checked New Jersey E-ZPass and the PA Turnpike. Here are the phone trees, what each agency said, and all three recordings.