call4me blog
notes on AI agents that make phone calls for you.
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65 posts matching "online account". clear
UPS phone number: how to reach a person to change a delivery
Two recorded calls show what got us past the voice menu and what an agent quoted for delivery changes.
OCT 1 / Nick Khami
FPL phone number: how to reach a live person at FPL
We called FPL customer service five times to ask how starting electric service works for someone new to FPL. Four calls stayed in the voice menu. On the fifth, one route got us to an agent, who told us what you need, how fast service is connected, and how the deposit is decided. All five recordings, the exact route, and the phone tree.
OCT 1 / Nick Khami
How to cancel Planet Fitness: we called two clubs
Two San Francisco clubs, the same evening, two different sets of rules. Here's what each one told us, the phone menu to reach a person, and both recordings.
SEP 30 / Nick Khami
Wayfair customer service: start a return and check shipping costs
We called Wayfair twice in one evening to ask how returning a big item works and who pays to ship it back. Here's the phone path to a person, what the agents said, and both recordings.
SEP 30 / Nick Khami
How to cancel a Costco tire appointment and get a tire order refund
A call4me user ordered the wrong size tires on Costco.com for install at a Costco Tire Center. His agent made the calls to find the order, learn the refund process, and cancel the install appointment. Here's what worked, what didn't, and the recordings.
SEP 30 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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