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notes on AI agents that make phone calls for you.
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16 posts matching "best buy". clear
Best Buy return policy: past the return window or without a receipt, from two real calls
Best Buy's own return policy, quoted, plus two recorded calls to Best Buy customer service asking what happens after the 15 day window, who can approve an exception, and how a purchase is found without a receipt.
OCT 24 / Nick Khami
Afternic phone number: how to make an offer through a GoDaddy domain broker
A call4me customer's assistant called Afternic's UK line to make an offer on a domain listed for sale. A GoDaddy broker answered 44 seconds in, turned down the opening offer, and said how close to the list price sellers usually expect. Here's the menu, what the broker said, and the full 6 minute recording.
OCT 16 / Nick Khami
Samsung oven door glass repair in Sacramento: a real $295 labor quote
A call to True Appliance Repair's line was routed to a local company, which quoted labor from $295 for a shattered outer oven door glass, if the customer buys the glass.
OCT 16 / Nick Khami
Costco return policy: returning late or without a receipt, from a real call
Costco's own return policy page, quoted, plus a recorded call to Costco customer service asking what happens past the 90 day electronics window, how a purchase is found without a receipt, and how the refund comes back.
OCT 24 / Nick Khami
How to reach a person at Dell customer service
We called Dell three times for this guide. Its customer service number twice ended at an AI assistant that hung up. Dell's sales line got us to a person in 4 minutes 38 seconds, who transferred us to customer care. Here's the path, what customer care said, and all three recordings.
OCT 22 / Nick Khami
SEV Skin Sacramento: who qualifies for the free first lip flip
A real call asked whether two past laser facial clients could still get the free first lip flip. Staff said yes, as long as they had never had injections at SEV Skin.
OCT 16 / Nick Khami
Town Fair Tire Manchester CT: get a Blizzak WS90 snow tire quote and compare it
A call4me customer's assistant priced the same set of four Bridgestone Blizzak WS90 snow tires at Town Fair Tire and four other shops around Manchester, Connecticut. Town Fair quoted $853.98 out the door. Here is every quote, what each one included, and all five recordings.
OCT 16 / Nick Khami
How to make phone calls from the Claude Agent SDK with MCP
We built a small agent with Anthropic's Claude Agent SDK, connected call4me as a remote MCP server, and had it call the Social Security Administration. Here are the query() options that keep the key in an environment variable, the permission settings a headless agent needs, the turn budget for a long hold, and what the call actually got.
OCT 16 / Nick Khami
AT&T customer service number: how to talk to a real person
We called AT&T wireless customer service four times for this guide. Two calls never got past the voice system, one hit our own time limit on hold, and one reached a live representative after 44 minutes. Here are the recordings, the route that worked, and what the representative said.
OCT 13 / Nick Khami
Home Depot customer service number: how to talk to a real person
We called The Home Depot twice with general questions for this guide. 1-800-HOME-DEPOT left us on hold until a survey picked up. The online orders line reached a live representative in 1 minute 34 seconds. Here are both recordings, the menus, and what the representative said, checked against homedepot.com.
OCT 13 / Nick Khami
Delta customer service: get past the AI to a person
We called Delta's reservations line with general questions and no confirmation number. Here is how the AI voice assistant handed us off, how long the hold took, what the representative said about change fees and eCredits, and the full 18 minute recording.
OCT 8 / Nick Khami
PayPal customer service number: past the AI to a person
We called PayPal's customer service line without logging in. Here is how the AI assistant handled us, the menu that ended in a transfer, what the representative said about disputes, holds and verification, and the full 8 minute recording.
OCT 8 / Nick Khami
recommendations
- Anthropic engineering - how Claude Code and agent tools are built, from the people building them.
- Simon Willison's weblog - daily, careful notes on what LLM tooling actually does.
- Latent Space - the AI engineer newsletter and podcast.
- The Cloudflare blog - agent readiness, MCP, and the plumbing of the agentic web.
- Stripe blog - machine payments and how agents pay for things.
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