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notes on AI agents that make phone calls for you.

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141 posts matching "opt out". clear

Goose loads the call4me MCP extension, places a phone call, and reports the outcome
How to make phone calls from Goose with an MCP extension
We added call4me to Goose as a remote MCP extension, ran it headless with goose run, and had it call Amazon customer service. Here is the config.yaml that keeps the API key out of the file, the permission mode headless runs need, and what the call actually got.
OCT 13 / Nick Khami
USPS 1-800-275-8777, how to talk to a real person at USPS customer service
USPS phone number: how to talk to a real person at USPS
We called 1-800-ASK-USPS with general questions for this guide. Here is the voice menu that took 7 minutes to get through, the step that finally reached an agent, what the representative said about delivery times, missing mail, Hold Mail and scam texts, and the full 16 minute recording.
OCT 13 / Nick Khami
Costco 1-800-774-2678, how to talk to a real person at Costco customer service
How to talk to a real person at Costco customer service
We called Costco's membership and warehouse line with general questions and no member number. Here is the touch-tone menu, how long it took to reach a person, what the representative said about prices, refunds, non-members and scams, where Costco's own website says something different, and the full 19 minute recording.
OCT 13 / Nick Khami
AT&T 1-800-331-0500, how to talk to a real person at AT&T wireless customer service
AT&T customer service number: how to talk to a real person
We called AT&T wireless customer service four times for this guide. Two calls never got past the voice system, one hit our own time limit on hold, and one reached a live representative after 44 minutes. Here are the recordings, the route that worked, and what the representative said.
OCT 13 / Nick Khami
Southwest Airlines 1-800-435-9792, what happens when you call 1-800-I-FLY-SWA
Southwest Airlines phone number: how to reach a live agent
We called Southwest's general questions line, 1-800-I-FLY-SWA, for this guide. Saying \"representative\" put us on hold, and a live reservations agent answered 4 minutes 10 seconds in. She wouldn't take general questions. Here is the route, the full recording, and where Southwest answers them in writing.
OCT 13 / Nick Khami
Walmart 1-800-925-6278, how to get past the AI agent to a person at Walmart customer service
Walmart customer service number: get past the AI agent to a person
We called 1-800-WALMART with general questions for this guide. An AI agent answers first; asking twice for a representative got us a live person. Here's what the rep and the AI each said about hours and refunds, and the full 6 minute recording.
OCT 13 / Nick Khami
DoorDash customer service number 855-431-0459, how to reach a live person and how long refunds take
DoorDash customer service number: reaching a live person
We called DoorDash's support line to ask about missing items and refunds. Here are the exact key presses, the words that got us transferred, what the live representative said, and the full recording.
OCT 9 / Nick Khami
Priceline customer service number 1-877-477-5807, and how we reached a live person
Priceline customer service: reach a person at 1-877-477-5807
We called Priceline's customer service number with no booking. An automated assistant, then a trip number menu, then a 22 minute hold. Here is every prompt, what the representative said about changes, cancellations and non-refundable refunds, and the full 26 minute recording.
OCT 9 / Nick Khami
Delta 800-221-1212, how to get past the AI voice assistant to a person
Delta customer service: get past the AI to a person
We called Delta's reservations line with general questions and no confirmation number. Here is how the AI voice assistant handed us off, how long the hold took, what the representative said about change fees and eCredits, and the full 18 minute recording.
OCT 8 / Nick Khami
PayPal customer service number 1-888-221-1161, how we got past the AI assistant to a person
PayPal customer service number: past the AI to a person
We called PayPal's customer service line without logging in. Here is how the AI assistant handled us, the menu that ended in a transfer, what the representative said about disputes, holds and verification, and the full 8 minute recording.
OCT 8 / Nick Khami
Fifth Third Bank customer service 800-972-3030, how to reach a person without an account number
Fifth Third Bank customer service: how to reach a person
We called Fifth Third's customer service line without an account number. Here is what the phone menu asked for, how we got to a live representative anyway, what they told us about fees and verification, and the full 4 minute recording.
OCT 8 / Nick Khami
AAA insurance 877-323-4222, quotes, membership and the 24/7 claims line
How to reach a person at AAA insurance for a quote or claim
AAA is run by regional clubs, so the number depends on where you live. We called the AAA Mountain West Group insurance line, reached a person in under a minute and a half, and asked about quotes, membership and claims. Here is the phone tree and the full 3 minute recording.
OCT 8 / Nick Khami

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