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44 posts matching "returns". clear

Best Buy customer service phone number and two recorded calls that reached people
Best Buy customer service number: how we reached a person
Call 1 888 237 8289 for Best Buy customer service. Its AI assistant answered our two returns inquiries first, then transferred us to people. Hear the calls and the requests that got us through.
NOV 2 / Nick Khami
Costco return policy, late and no-receipt returns, from a recorded call
Costco return policy: returning late or without a receipt, from a real call
Costco's own return policy page, quoted, plus a recorded call to Costco customer service asking what happens past the 90 day electronics window, how a purchase is found without a receipt, and how the refund comes back.
OCT 24 / Nick Khami
Best Buy return policy, past the return window and without a receipt, from two recorded calls
Best Buy return policy: past the return window or without a receipt, from two real calls
Best Buy's own return policy, quoted, plus two recorded calls to Best Buy customer service asking what happens after the 15 day window, who can approve an exception, and how a purchase is found without a receipt.
OCT 24 / Nick Khami
Dell customer service: the sales line 1-877-275-3355 reached a person in 4 minutes 38 seconds
How to reach a person at Dell customer service
We called Dell three times for this guide. Its customer service number twice ended at an AI assistant that hung up. Dell's sales line got us to a person in 4 minutes 38 seconds, who transferred us to customer care. Here's the path, what customer care said, and all three recordings.
OCT 22 / Nick Khami
Suitsupply customer service 1-844-328-9234, with recorded calls to the Chicago Rush Street and Georgetown DC stores
Suitsupply customer service: how to reach a person about a return, hemming or pickup
Two real calls from a call4me customer's assistant: Suitsupply Chicago on Rush Street on returns and hemming, and Suitsupply Washington in Georgetown on an order pickup. A person answered both store lines in about half a minute.
OCT 16 / Nick Khami
Home Depot 1-800-430-3376, how to talk to a real person at Home Depot customer service
Home Depot customer service number: how to talk to a real person
We called The Home Depot twice with general questions for this guide. 1-800-HOME-DEPOT left us on hold until a survey picked up. The online orders line reached a live representative in 1 minute 34 seconds. Here are both recordings, the menus, and what the representative said, checked against homedepot.com.
OCT 13 / Nick Khami
Pottery Barn 1-888-779-5176, how to reach a person at Pottery Barn customer service
How to reach a person at Pottery Barn customer service
We called Pottery Barn's customer service line to ask about order status, returns and furniture delivery. Here is the phone menu, the one phrase that got us to a person, what she said, and the full 2 minute recording.
OCT 8 / Nick Khami
Aquasana return exception approved for $551.79, paperwork pending
How to return an Aquasana product after the 90 day window
A real call obtained approval for a $551.79 filter return exception. Return paperwork and payment remained pending.
OCT 6 / Nick Khami
Wayfair 844-403-5086, return shipping rules from two calls
Wayfair customer service: reach a live person, start a return and check shipping costs
We called Wayfair twice in one evening to ask how returning a big item works and who pays to ship it back. Here's the phone path to a person, what the agents said, and both recordings.
SEP 30 / Nick Khami
Wells Fargo dispute a charge by phone, 1-800-642-4720, a live representative in 2 minutes 52 seconds
How to dispute a Wells Fargo charge by phone
We called Wells Fargo's credit card line on a Saturday evening with no card, asked how a cardholder disputes a charge, and reached a live representative 2 minutes 52 seconds in. Here's the phone tree, what he said, the one answer he got wrong, the separate debit card claim lines, and the full 9 minute recording.
OCT 24 / Nick Khami
Lyft 855-865-9553, what happens when you call: a recording that sends you to the Lyft app
Lyft customer service number: what happens when you call
Lyft doesn't publish a general customer service number. We called the two phone numbers Lyft's own website lists, and both played the same 29 second recording sending us to the app, then hung up. Here's what it says, what Lyft's help pages say instead, and both recordings.
OCT 22 / Nick Khami
Screening colonoscopy in San Juan, Puerto Rico: Dra. Cruz-Correa's office, 787-925-4003
How to schedule a screening colonoscopy with Dra. Cruz-Correa in San Juan
A real call in Spanish to a GI oncology office at the Hospital Oncológico in San Juan asked who books colonoscopies, when November dates open up, and what a first visit costs.
OCT 16 / Nick Khami

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