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31 posts matching "vat refund". clear
What to do when Global Blue tax free forms were never stamped in Sweden
A call4me customer's assistant called Global Blue in Stockholm about Swedish tax free forms that customs never stamped. A person answered 24 seconds in and gave one instruction: email the details so the refund manager can review them.
OCT 16 / Nick Khami
Book the M Hansik Durham private dining room: the $350 fee and $1,000 deposit
Three recorded calls for a Durham company dinner of 12 to 14: M Hansik's enclosed private room and how to book it, plus Vin Rouge's covered, heated garden. What each restaurant said, and what still has to come in writing.
OCT 16 / Nick Khami
Airbnb customer service number: how to reach a live person
We called Airbnb's support line twice with general questions for this guide. Here are the key presses that got us to a person, what the representative said about last minute host cancellations and refunds, and the full recordings.
OCT 16 / Nick Khami
Southwest Airlines phone number: how to reach a live agent
We called Southwest's general questions line, 1-800-I-FLY-SWA, for this guide. Saying \"representative\" put us on hold, and a live reservations agent answered 4 minutes 10 seconds in. She wouldn't take general questions. Here is the route, the full recording, and where Southwest answers them in writing.
OCT 13 / Nick Khami
Priceline customer service: reach a person at 1-877-477-5807
We called Priceline's customer service number with no booking. An automated assistant, then a trip number menu, then a 22 minute hold. Here is every prompt, what the representative said about changes, cancellations and non-refundable refunds, and the full 26 minute recording.
OCT 9 / Nick Khami
Delta customer service: get past the AI to a person
We called Delta's reservations line with general questions and no confirmation number. Here is how the AI voice assistant handed us off, how long the hold took, what the representative said about change fees and eCredits, and the full 18 minute recording.
OCT 8 / Nick Khami
How much does a private dining room cost? We called 5 Durham restaurants for a dinner for 10
Five Durham restaurant calls for a dinner for 10. Hear the recordings, compare room fees and food costs, and see which amounts remain unconfirmed.
OCT 1 / Nick Khami
How to use an American Airlines flight credit by phone
A call4me user's aa.com checkout wouldn't take their flight credit, so their AI phone assistant called American Airlines reservations twice to apply it to a held trip. Here's who has to be on the line, why the credit was worth less than the full ticket, both recordings, and what to have ready.
OCT 1 / Nick Khami
How to cancel a Costco tire appointment and get a tire order refund
A call4me user ordered the wrong size tires on Costco.com for install at a Costco Tire Center. His agent made the calls to find the order, learn the refund process, and cancel the install appointment. Here's what worked, what didn't, and the recordings.
SEP 30 / Nick Khami
SpringHill Suites Phoenix Gilbert sold out? Call the front desk for the waitlist
A real call to the Gilbert, Arizona hotel asked the front desk to fit a frequent guest in for three nights after Tuesday showed sold out online. The desk was full, so it put him on the waitlist for that night.
OCT 16 / Nick Khami
Marina traffic court phone number, and how to pay a fine
A call4me customer's assistant called the Monterey County Superior Court traffic line in Marina to ask how a fine could be paid. Here is the phone tree, the 6 minute 54 second hold, what the clerk said about payments, and the full 13 minute recording.
OCT 16 / Nick Khami
Air Serbia customer service number: reaching an agent from the US to change a seat
A call4me customer's assistant called Air Serbia's US number four times about one seat on a Belgrade to New York flight. A person answered every time, after 13 to 25 minutes on hold. Here's the phone tree, what the agents said about seats, check-in and verification, and all four recordings.
OCT 16 / Nick Khami
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- Stripe blog - machine payments and how agents pay for things.
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